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      The Rise of the Intelligent Machine

      As part of the launch of Trendwatch 2017 the American Alliance of Museums’ annual report that summarizes museum trends, Anthony Tomaino from Blackbaud’s product management team joined Elizabeth Merritt, vice president of strategic foresight and founding director of the Center for the Future of Museums, and Jeffrey Inscho with The Studio at Carnegie Museums of Pittsburgh to explore how museums are experimenting with artificial intelligence (AI) and how it may shape museum practice in the future.

      You’ve likely heard of artificial intelligence or AI—technology’s ability to process, decipher and “learn” from information. Many technology companies are talking about AI, but only Blackbaud is taking a comprehensive approach to intelligence that’s completely optimized for social good by combining big data, artificial intelligence, analytics, and expertise so you can build a better world.

      The panelists discuss how AI can offer affordable expertise saving money and man hours. As well as how AI can help museums manage the real and practical problem that museums are amassing huge data sets information about their collections. “There’s no practical way to manage sort and mine data of this sort without AI” So our ability to make sense of what we are actually collecting may depend on these types of applications.” – Elizabeth Merritt, vice president of strategic foresight and founding director of the Center for the Future of Museums.

      What can this technology do for a museum? How can it make museums and their collections more accessible and useful to the public? Could AI be trained to authenticate art? Or could AI programs answer visitor questions like “Where are the paintings that will make me smile?”

      Learn answers to these questions and much more at https://event.on24.com/wcc/r/1450193/2B20BA44D9EC335E2E00C78ACF92F4BA

       

       

      Blackbaud Named One of the 40 Fastest-Growing Companies in South Carolina

      Blackbaud has been named one of the 40 fastest-growing companies in South Carolina for 2017 by SC Biz News.

      Twenty large companies and 20 small companies have been named to the statewide Roaring Twenties list presented annually by SC Biz News. This honor recognizes the state’s best-performing companies based on both dollar and percentage increases in revenue from 2015-2016.

      In order to qualify for the Roaring Twenties designation, companies must have a physical presence in South Carolina and be a for-profit entity or a nonprofit organization (EXCEPT FOR: government entities and charitable organizations, including 501(c)3 organizations. These types of nonprofits are not eligible).

      Company size was determined by gross revenue: A small company was considered as having $10 million and under in revenue. Large companies were classified as having over $10 million in revenue. Small companies must have had revenues of at least $500,000 each year for the years 2014, 2015 and 2016.

      Profiles of the winning companies will be published in the winter issue of SCBIZ magazine. The winners will be honored at an event on Oct. 19 at the DoubleTree by Hilton Columbia.

      The winners and their locations, in alphabetical order, are:

      Large Companies Location
      AM Conservation Group Charleston
      Berenyi Incorporated Charleston
      Blackbaud Charleston
      Creative Builders, Inc. Greenville
      eGroup Mt. Pleasant
      Frampton Construction Ladson
      Green Cloud Technologies Greenville
      Human Technologies, Inc. Greenville
      J. Davis Construction Westminster
      JEAR Logistics Mt. Pleasant
      MAU Workforce Solutions Greenville
      Mavin Construction Greenville
      New South Construction Supply Greenville
      NextGen Supply Chain Integrators Greenville
      Quality Business Solutions, Inc. Travelers Rest
      Scout Boats Summerville
      Southeast Industrial Equipment, Inc. Duncan
      Sunland Logistics Solutions Simpsonville
      The Brandon Agency Myrtle Beach
      The Office People North Charleston
         
      Small Companies Location
      Alder Energy Systems Charleston
      Atlas Executive Consulting North Charleston
      Blue Haven Pools & Spas- Charleston North Charleston
      Call Experts Charleston
      Cantey Foundation Specialists Camden
      CEMS Engineering, Inc. Summerville
      Circuit Board Medics Greenville
      CNT Foundations North Charleston
      Davis Supply of Charleston North Charleston
      GEL Geophysics Charleston
      Knowledge Capital Group LLC Charleston
      KOSS Creative Columbia
      Matt O’Neill Real Estate Mt. Pleasant
      Source Ortho Mt. Pleasant
      Pain Specialists of Charleston Charleston
      Q4Launch Mt. Pleasant
      Shelly Leeke Law Firm North Charleston
      SnapCap Charleston
      The Boulevard Company Mt. Pleasant
      The Centrics Group Mt. Pleasant

       

      Millennials Are Causing Change With Social Responsibility – Forbes

      Article originally published on Forbes.com by contributing writer Wes Gay on August 11, 2017

      Millennials are an idealistic, altruistic generation.

      This generation is passionate about social causes that benefit the greater good, whether it’s a nonprofit charity or an altruistic company like TOMS. One recent study found the average millennial gives nearly $600 per year to charitable causes. While this is lower than older generations, millennials are battling student loan debt, stagnant salaries, and a rising cost of living.

      As a whole, millennials tend to be generous with their time, money, and influence. They freely use their social media platforms to raise awareness and money for causes important to them. The nonprofit charity: water, for example, found fundraising success by enabling people to use social media outlets to raise money.

      How do these trends impact the modern workplace? I’ve written beforeon the topic of volunteering programs in companies. Many of the top companies in the world create dynamic programs designed to engage millennials’ desire to do good in the world.

      As corporate social responsibility programs expand, they are experiencing an interesting shift. Instead of focusing on the company, brands are now shifting the focus onto the individuals within the company. In other words, company executives are taking the lead from their employees when it comes to building and expanding a social responsibility program.

      Focus on the individual

      “People bring their whole selves to work,” says Rachel Hutchisson, vice president of corporate citizenship & philanthropy at Blackbaud, a leading technology company that provides solutions to the philanthropic community. She is responsible for expanding the corporate social responsibility (CSR) efforts of its 3,000 associates, which drives her to survey the changing landscape of CSR.

      Hutchisson senses a shift away from focusing on companies, instead highlighting the unique values of the individual. “Companies following this trend are beginning to look beyond their corporate imperatives with the understanding that their employees’ purpose — and their community’s social good needs — play into CSR.”

      This concept is especially poignant among millennials. As the largest and most targeted generation in history, millennials place a high value on being seen as individuals. Many millennials are increasingly frustrated with the sweeping generalizations made online and at work. Companies who want a CSR program that engages this generation will start by asking what they value most in terms of service and giving back.

      Don’t build around company pillars

      Some companies build programs around specific causes supported by the company. They may limit their employees to support or contribute to those organizations, restricting the opportunity for employees to donate to causes passionate to them.

      On the surface, this seems like a good idea. Companies support causes and even match donations as part of an overall brand message. But that mistakenly presumes charitable decisions are transactional, not personal.

      “A company driven by the values of their employees would, instead, take a very open approach, allowing the individual to choose what cause matters,” notes Hutchisson. “The belief that philanthropy is personal is at the heart of an employee-centric approach to CSR.”

      Tell stories often

      Every day I help companies discover clarity in their marketing by using the principles of storytelling. People are captivated by a compelling story, whether it’s in a movie, marketing, or a company program.

      Sharing stories of success is a critical way companies can increase the buy-in and overall effectiveness of social responsibility programs. “Companies should understand that there is rarely anything more motivating than for their people to hear about what peers are accomplishing,” notes Hutchisson. “Telling stories of one’s own people builds pride in the brand.”

      Companies also need to share the stories of the impact created by their work. Hutchisson recommends using the 17 UN Sustainable Development Goals to show how their work makes a lasting impact.

      Let data drive decisions

      Companies are accustomed to reviewing data for things like marketing campaigns, sales strategies, and corporate initiatives to ensure they achieve key objectives and help increase revenue. Reviewing data to make better decisions also involves millennials and corporate responsibility.

      “Social responsibility and HR should work together using data gained from engagement and volunteerism surveys — to determine what programs are most compelling for each audience,” says Hutchisson.

      In the race to find and keep the best millennial talent, companies look for strategic advantages in order to win. Regular evaluation of the data enables companies to improve with recruitment and retention, allowing them to make the company better by keeping people who take pride in the brand.

      Associate-Centered CSR: Dreamwell Theatre Company

      This post is a part an ongoing series highlighting the give-back work of our associates.

      At Blackbaud, we practice what we call “associate-centered Corporate Social Responsibility.” This philosophy puts our employees at the center of our giving by empowering them to choose causes and organizations that are meaningful to them.

      Our Reward Your Passion grants program puts this philosophy into practice. Started in 2007, this program gives employees the opportunity to apply for a grant on behalf of an organization where they volunteer, either as a hands-on on skills-based volunteer, even serving as a member of the organization’s board of directors. A committee of associates from all across Blackbaud (geography and function) review the applications and score them based on the associate’s commitment to the organization. While we love to see people giving hours of their time to a particular cause, the passion behind that commitment is what is most important. Why is an organization important to someone? What is it about their mission that makes our colleague so committed to help? The answers to these questions and the committee’s reviews result in the top 20 applications receiving a grant each quarter.

      Ali Zimmerman, a colleague from Blackbaud’s Indianapolis office, is a founder and current volunteer for the Dreamwell Theatre Company and board chair at Hear Indiana. She is very familiar with our Reward Your Passion program and has received grants on behalf of both organizations.

      “Blackbaud’s Reward Your Passion grant is a great way to help an organization and make you feel good about the company you work for,” said Zimmerman. “Fundraising can be a huge challenge for many organizations, especially unrestricted funds. Blackbaud is very aware of those challenges and makes the process easy for employees to apply. I’ve received two grants in the past and hope to do more in the future for other organizations. With the opportunities being quarterly, it’s easy to apply on my schedule or when I know an organization needs a little extra. It’s a wonderful feeling to be able to easily help further the social good in our communities. I’m proud to work for a company that gives back.”

      “Maintaining a small community theatre group is no easy feat, let alone keeping it going for twenty years,” said Stephen Polchert, executive director of the Dreamwell Theatre Company. “With the generosity of companies like Blackbaud, we are not only celebrating twenty years of cutting edge theatre, we’re also given the hope that we can continue our mission for yet another twenty years. Thank you so much!”

      Through our grants program, we see colleagues apply annually for the same organizations, demonstrating their everyday commitment to these organizations and their missions. We see colleagues who may be new to volunteering or new to an organization embrace the mission and work of an organization and take it on as their own. Volunteers, whether hands-on or skills-based, are critical to the success of any organization and we’re proud of our colleagues and their commitment both personally and professionally to the social good sector. They are making a difference in their communities through their volunteer efforts. Thanks to their efforts, we have the privilege and the honor to fund organizations across the world through the Reward Your Passion program. Going forward, we will use this blog to announce and highlight organizations who receive these grants. We hope you enjoy learning about the organizations our colleagues serve.

      Giving Institute Names Blackbaud Executive Rachel Hutchisson Board Chair

      Blackbaud’s Corporate Social Responsibility leader Rachel Hutchisson has been elected to the position of Board Chair of The Giving Institute, a membership organization that seeks to develop extraordinary leaders in philanthropy.  As Blackbaud’s VP of Corporate Citizenship and Philanthropy with more than 25 years of leadership experience working at the intersection of business and social good, Rachel has committed her career to driving positive social change through meaningful collaboration. 

      “The Giving Institute plays a vital role in connecting and enhancing member firms’ efforts to best serve the philanthropic market, offering us opportunities to learn from each other, to convene with experts and to support the unifying spirit that unites us – a passion both for giving and for driving lasting social impact.  It’s a true honor to be named the Board Chair of a group that teaches me so much every day.”
      – Rachel Hutchisson.

      At Blackbaud, we seek to help nonprofits drive positive change and to be a good corporate citizen. Often, the two are intertwined, as we strive to make a difference both through what we do as a company and how we serve as individuals. So much so, that in our annual employee engagement survey, 85% of employees stated that Blackbaud’s work with nonprofits was important in their decision to join the company. In addition, 86% of employees have volunteered in the past 12 months, and 25% serve on a nonprofit board or committee. People come to the company because of who we work with, and they stay because they are invested both in what they are able to do professionally and the philanthropic opportunities they engage in personally.

      Visit The Giving Institute’s Blog to learn more about Rachel’s appointment to Board Chair.

      Blackbaud CEO Michael “Mike” Gianoni Named One of the Top 50 SaaS CEOs

      Charleston, S.C. (August 2, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced that Michael “Mike” Gianoni, Blackbaud’s president and CEO, has been named to the list of Top 50 SaaS CEOs by The SaaS Report. Gianoni was recognized for his purpose-driven leadership and the company’s accelerated performance alongside CEOs from software companies such as Hubspot, Slack, Salesforce, Gainsight, Box, Workday and more.

      The CEOs on this year’s list were selected based on five primary factors – company growth, work culture, product technology, financial performance and professional experience. Research was conducted using a broad set of data including information from reported financials, company press releases, Glassdoor, LinkedIn and other sources.

      Since Gianoni took over as CEO of the social good software leader in 2014, Blackbaud’s customer base has grown by 20 percent, stock price has more than doubled adding over $2 billion in shareholder value, organic growth has tripled and market cap has grown by $2.4 billion.

      The SaaS Report is a comprehensive source for business news, investment activity and corporate actions related to the software and SaaS sectors. For more information and to view this year’s list of Top 50 SaaS CEOs, visit www.thesaasreport.com/top-50-saas-ceos-of-2017.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      media@blackbaud.com

      The Blackbaud Index: The Go-To Resource for Charitable and Online Giving Trends

      The Blackbaud Index reported that overall charitable giving to nonprofits increased 3.2 percent while online giving increased 7.8 percent for the three months ending June 2017 compared to the same period in 2016.

      The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking approximately $23 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index also features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

      To access The Blackbaud Index, subscribe to monthly email alerts, read about the methodology, or access special reports, visit www.blackbaud.com/blackbaudindex.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      nicole.mcgougan@blackbaud.com

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

      Blackbaud Announces 2017 Second Quarter Results

       Recurring Revenue Represents Over 80% of Total; Subscriptions Revenue Tops 65%;
      Management Reaffirms 2017 Full-Year Financial Guidance

      Charleston, S.C. (July 31, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced financial results for its second quarter ended June 30, 2017.

      “We’re delivering powerful, integrated solutions in the cloud that provide our customers with a modern and truly unified experience,” said Mike Gianoni, Blackbaud’s president and CEO. “This is quite unique in our industry. Blackbaud is an end-to-end partner that builds, integrates, implements and supports its solutions—no other company in this market offers a value proposition as extensive. Our cloud solutions are fueling strong financial performance, further improving the predictability and stability of our business by shifting us towards a subscription-based revenue model, and positioning us for a long runway of growth ahead. Subscriptions revenue represented 65 percent of total revenue, a new all-time high for us, and non-GAAP organic subscriptions revenue was strong, growing 17 percent this quarter.”

      Second Quarter 2017 Results Compared to Second Quarter 2016 Results:

      • Total GAAP revenue was $192.2 million, up 6.7%, with $158.2 million in GAAP recurring revenue, representing 82.3% of total revenue, and $125.3 million in subscription revenue, representing 65.2% of total revenue.
      • Total non-GAAP revenue was $192.5 million, up 5.8%, with $158.5 million in non-GAAP recurring revenue, representing 82.3% of total non-GAAP revenue, and $125.6 million in subscription revenue, representing 65.2% of total revenue.
      • Non-GAAP organic revenue increased 4.5%, non-GAAP organic recurring revenue increased 9.1%, and non-GAAP organic subscription revenue increased 16.7%.
      • GAAP income from operations increased 22.9% to $16.7 million, with GAAP operating margin increasing 110 basis points to 8.7%.
      • Non-GAAP income from operations increased 16.8% to $40.6 million, with non-GAAP operating margin increasing 200 basis points to 21.1%.
      • GAAP net income increased 23.2% to $11.2 million, with GAAP diluted earnings per share of $0.23, up $0.04.
      • Non-GAAP net income increased 18.5% to $25.8 million, with non-GAAP diluted earnings per share of $0.54, up $0.08.
      • Non-GAAP free cash flow was $31.8 million, an increase of $0.9 million.

      “We posted another solid quarter, which was in line with our expectations, and positions us well to achieve our full-year financial guidance and long-term aspirational goals,” said Tony Boor, Blackbaud’s executive vice president and CFO. “During the quarter, we completed the acquisition of AcademicWorks, adding exciting new scholarship management capabilities to our portfolio, and we also announced our intent to acquire JustGiving, which will expand our footprint in the peer-to-peer fundraising space.”

      An explanation of all non-GAAP financial measures referenced in this press release, including Blackbaud’s definition of non-GAAP free cash flow, is included below under the heading “Non-GAAP Financial Measures.” A reconciliation of the company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

      Recent Company Highlights:

      • Blackbaud acquired the market leading scholarship management platform, AcademicWorks™, extending its offerings for higher education, K-12, and corporate and foundation customers.
      • The company announced its intent to acquire United Kingdom-based fundraising services provider JustGiving™, whose online social giving platform has played a powerful role in the growth of peer-to-peer fundraising.
      • Blackbaud entered into a new credit facility on June 2 in the aggregate amount of $700 million as a result of successfully executing against the strategy Blackbaud laid out in 2014, causing the company to “outgrow” the existing credit facility.
      • Hundreds of private school professionals collaborated with peers on industry best practices, participated in over 90 hands-on training sessions, and heard from company executives during Blackbaud’s annual K-12 user conference.
      • Blackbaud has been added to Standard & Poor’s (S&P) MidCap 400 GICS (Global Industry Classification Standard) Application Software Sub-Industry index, underscoring its position as a leading innovative cloud company that is on a strong trajectory.
      • Blackbaud was recognized with several major awards and honors: The company was recognized on the Forbes America’s Best Mid-Size Employers 2017 list and Forbes Most Innovative Growth Companies 2017 list for a second consecutive year; CognitionX named Blackbaud’s modern, unique approach to social good-optimized Intelligence for Good™ “Best Use of AI for Charity”; and Raiser’s Edge NXT™ and eTapestry® were named “Leaders” on the 2017 FrontRunners quadrant for Nonprofit Donor Software.

      Visit www.blackbaud.com/press-room for more information about Blackbaud’s recent highlights.

      Dividend
      Blackbaud announced today that its Board of Directors has declared a third quarter 2017 dividend of $0.12 per share payable on September 15, 2017 to stockholders of record on August 28, 2017. 

      Financial Outlook
      Blackbaud today reaffirmed its 2017 full-year financial guidance.

      • Non-GAAP revenue of $775 million to $795 million
      • Non-GAAP income from operations of $155 million to $163 million
      • Non-GAAP operating margin of 20.0% to 20.5%
      • Non-GAAP diluted earnings per share of $2.06 to $2.18
      • Non-GAAP free cash flow of $120 million to $130 million

      Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

      Conference Call Details

      What:           Blackbaud’s 2017 Second Quarter Conference Call
      When:          August 1, 2017
      Time:           8:00 a.m. (Eastern Time)
      Live Call:    877-616-0061 (domestic) or 719-325-4844 (international); passcode 780576.
      Webcast:     Blackbaud’s Investor Relations Webpage

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

      Investor Contact: Media Contact:
      Mark Furlong Nicole McGougan
      Director of Investor Relations Blackbaud Public Relations
      843-654-2097 843-654-3307
      mark.furlong@blackbaud.com nicole.mcgougan@blackbaud.com

      Forward-Looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: expectations that certain aspects of our operations, financial results and financial condition will continue to improve, and expectations that we will achieve our projected 2017 full-year financial guidance and long-term aspirational goals. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

      Trademarks
      All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Non-GAAP Financial Measures
      Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud’s GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

      In addition, Blackbaud discusses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic subscriptions revenue growth and non-GAAP organic recurring revenue growth, which it believes provides useful information for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.

      Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

      Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud’s ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud’s ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.

      Blackbaud’s Intelligence for Good™ Leverages Advanced Analytics to Transform Data into Mission-Based Outcomes

      Download the press release

      Tech leader’s unrivaled AI-enabled analytics unleashes the power of big data for the social good community

      Charleston, S.C. (July 27, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today reported that new AI-enabled analytics offerings are available to serve healthcare institutions, higher education institutions and nonprofits. This announcement comes just months after the company announced Intelligence for Good™, its unique approach to optimized intelligence for the social good community.

      “As we continue to rapidly innovate, it’s exciting to see customers take advantage of our advanced, AI-enabled analytics to make smarter decisions,” said Richard Becker, president of Blackbaud Target Analytics™. “Organizations are leveraging our intelligent solutions to transform data into high-impact predictive and prescriptive insight that turn their fundraising, advocacy and other interactions into more powerful outcomes.”

      Blackbaud Extends Analytics Capabilities within Industry-Leading Healthcare Solution

      Blackbaud has enhanced its industry-leading Patient Conversion Model™, which leverages proprietary donor data for advanced insight, to include new capabilities for population health management and patient marketing. The solution leverages a universal patient identifier for identity management resolution and offers a new suite of personal wellness and financial insight that enables both geographic-based prospecting and patient remarketing campaigns.

      For the healthcare and hospital market, identifying opportunities to positively affect the population health needs of the community is a primary objective of many hospitals. AI-enabled insight assures cost-effective outreach and audience-specific communication that both improve the population health and address the budget concerns of healthcare customers.

      “Our latest upgrade came with comprehensive data services wrapped in, allowing us to segment and identify potential donors based on demographics and predictive information like household income and whether they had children–information that helped us make smart decisions as we prepare for a capital campaign.” — Lauren Short, Annual Giving Manager at Riverside Healthcare 

      Blackbaud Introduces New Campus-Wide Solutions for Higher Education Institutions

      Blackbaud released a new Athletic Giving Model™ solution designed to help athletic departments raise more money through the expanded university community and athletic program supporters. “This is the first Target Analytics solution built specifically for athletic departments and booster clubs, expanding universities’ fundraising reach beyond alumni,” noted Becker.

      Colleges and universities have many campus visitors including prospective students, ticket buyers, athletics supporters and event-goers. With a dynamic and diverse set of individuals engaging with universities on a regular basis, higher education institutions are looking for intelligence that identifies visiting VIPs in real time so they can build relationships with potential donors. Blackbaud’s Alumni Analytics Solution enables on-demand wealth screenings and provides actionable insight for every campus visitor, putting the power of AI in the university’s hands.

      “Our major gift officers now believe that these predictive analytics can get them in the right living rooms, sitting with the right people who really want to make a difference by donating to the University.” —Margaret Williams, Director of Prospect Research for University of South Dakota Foundation

      New Solution Allows Nonprofits to Understand and Use Affluence Data to Grow Donor Base

      Blackbaud also recently introduced Affluence Insight™, a new donor segmentation and research tool, enabling the identification of annual, mid-level and major gift prospects. Designed for nonprofits, researchers and direct marketers, it provides detailed financial attributes and an affluence-driven segmentation system that combines giving behavior, demographics and financial information for high-value prospect identification.

      Affluence Insight offers the ability to use AI-powered analytics to identify high-value donor prospects and predict a prospect’s likelihood to give with unparalleled accuracy.

      “It’s important for us to show our leadership that the technology we have is helping us drive the mission and program further, such as allowing us to confidently reach every individual through their preferred channels. As we continue to ask what is possible within our organization, we are really relying on Blackbaud to help us determine what’s next, and I think the sky is the limit.” — Andy Schroeder, Director of Development for the Sisters of Charity

      For organizations driven to make smarter decisions faster, Blackbaud’s Intelligence for Good offers the market’s only set of fully social-good optimized intelligence capabilities, bringing together the power of AI, analytics, big data and expertise built on the world’s most robust industry-specific data set.

      For more information about Blackbaud’s latest Target Analytics solutions visit www.blackbaud.com/target-analytics. For more information about Intelligence for Good, visit www.blackbaud.com/IntelligenceForGood.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Moves Up Again in IDC Ranking of the Top 100 Cloud Software Vendors by Revenue

      IDC released its July 2017 Worldwide SaaS and Cloud Software Market Shares Report today, and since 2014 Blackbaud’s rank has moved up from 30 to 24.

      The worldwide software as a service (SaaS) and cloud software market grew by 27.0% in 2016, reaching $85.0 billion. Cloud software is the service enablement of products in all three primary software markets: applications as a service, system infrastructure software (SIS) as a service — which combines to form software as a service — and application development and deployment (AD&D) or platform as a service (PaaS). This IDC study examines the SaaS and cloud software market in 2016 and includes a list of the top 100 cloud software vendors by revenue.

      Download the July 2017 IDC Report: Worldwide Software as a Service and Cloud Software Market Shares, 2016: The Year of Multicloud

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