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      Charleston Employees “Make Their Mark” on Blackbaud’s New World Headquarters

      Since announcing plans for a new world headquarters last year, we’ve seen a number of exciting milestones and the building is really coming along. Recently, we included all of our Charleston employees in a significant milestone called the “Topping Out” beam signing. This marks when the final piece of steel is laid in the new building and it is commemorated by having the people who make our mission possible sign a part of the steel beam. We look forward to providing our employees a 360,000 square foot campus that cultivates collaboration, promotes disruptive innovation and inspires them to reach their full potential once its completed.

      Our fundamental belief that the world will be a better place when good takes over is integral to our corporate culture. Working at Blackbaud means working with people who share a passion for doing good. We strive to create a high-energy and fun environment that challenges employees to be their best while embodying our values – We work as one. We bring heart. We invest possibilities. We expect the best. We give back.

      Blackbaud Executive Catherine LaCour Joins Women’s Refugee Commission in Washington, D.C. for Advocacy Day 2017

      For the last eight years, Opportunity Finance Network (OFN) has held an Advocacy Day in Washington, DC, where participants meet with members of Congress and their staffs, and Administration officials to share their experiences in creating access to capital in urban, rural, Native communities.

      Blackbaud’s SVP of Corporate Marketing, Catherine LaCour, joined fellow Women’s Refugee Commission board members for meaningful conversations with key members of congress about the WRC’s goal to improve the lives and protect the rights of refugee women and children.

      “Great day on the Hill having meaningful conversations abt @wrcommission goal 2 protect rights of women & children refugees #AdvocacyDay2017” – @CatLaCour 

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      Blackbaud Connects Measurement of Customers’ Impact to the United Nations Sustainable Development Goals

      Organizations such as Reebok, Subaru and The UPS Foundation agree that
      Blackbaud has the right solutions to help deepen their relationships with nonprofit partners 

      Charleston, S.C. (May 16, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the mapping of the United Nations (UN) Sustainable Development Goals (SDGs), also known as the Global Goals, to the taxonomy of its Blackbaud Outcomes™ cloud solution. With this addition, corporations and foundations will be able to report the impact of their grantmaking on the 17 goals and additional related targets, allowing them to participate in and contribute to a concerted, worldwide movement.

      Blackbaud Outcomes solves key challenges experienced by funders and nonprofits as the sector evolves from traditional philanthropy to results-focused giving. Blackbaud Outcomes is the first and only technology solution to provide a common outcomes measurement language, empowering funders and nonprofits to truly understand the impact they are making and to tell their success stories using statistics, results and a shared language.

      The SDGs are a set of 17 interconnected global goals devoted to addressing hunger, poverty, health, equality, peace, justice and more that strive to “leave no one behind.” Adopted in 2015 by 193 countries, including the United States, they serve as a call to action to governments, the private sector, foundations, nonprofits and individual change agents to make significant improvements in life, on land and under water by 2030. A follow-on to the previous UN Millennium Development Goals, the SDGs are more ambitious and apply to all countries regardless of classification as high income, middle income or developing.

      “The Global Goals establish a powerful framework for us to engage our partners in our efforts to nourish the world in a safe, responsible and sustainable way,” said Michelle Grogg, senior director of corporate responsibility for Cargill. “As a private-sector leader, we are eager to clearly demonstrate the impact of our giving.”

      Powered by Blackbaud SKY™, the company’s modern, integrated and open cloud, Blackbaud customers are now able to easily collaborate with their grantee partners around specific SDGs with instant access to reporting around progress and results. “It’s exciting to combine our role as a convener in the social good technology space with our advanced cloud solutions to contribute toward the overall achievement of the SDGs,” said Kevin McDearis, Blackbaud’s chief products officer. “Our Blackbaud Outcomes solution allows grantmakers to view their existing grants programs through a new lens with a focus on the SDGs and automatically measure their contributions in their own communities and around the world.”

      A diverse set of organizations, such as Subaru, Robert R. McCormick Foundation, The UPS Foundation, Shell Oil Company, Reebok and SEFCU, agree that Blackbaud has the right solutions to help advance their missions, deepen their relationships with nonprofit partners and change the world for the better. “Measuring outcomes and impact really helps our members understand where SEFCU’s money is going,” said Jolene Barr, community impact leader at SEFCU. “And our nonprofit partners have even thanked us because we are able to have more in-depth, analytical conversations with them.”

      For more information about Blackbaud Outcomes, visit www.blackbaud.com/outcomes.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud wins big at Gainsight’s Pulse 2017!

      Blackbaud was recognized by Gainsight, the leading customer success platform provider, with a Sally Award for Customer Success Excellence. Gainsight presented the award to Dorie Wallace and Esther Pomelo-Fowler, Blackbaud’s vice presidents of customer success, during Pulse 2017, the largest conference for the customer success industry with over 4,000 members of the community in attendance. This is a wonderful recognition and we’re beyond proud of our Customer Success team!

       

      Blackbaud Recognized as one of Forbes America’s Best Mid-Size Employers 2017

      Blackbaud ranked on the Forbes America’s Best Mid-Size Employers 2017 list for the second year in a row! Blackbaud was recognized in the IT/Internet software category alongside 24 other comparable leading companies, such as Esri, MathWorks, Hyland Software, World Wide Technology, Netsuite, and Homeadvisor. What’s most exciting about this award is that Blackbaud employees played a huge role in making this happen. Blackbaud employees and non-employees (who were asked to name companies they would refer) responded favorably about Blackbaud in the survey at a volume that elevated us into the top 301 midsize companies list.

       

       

       

      The Blackbaud Index: The Go-To Resource for Charitable and Online Giving Trends

      The Blackbaud Index reported that overall charitable giving to nonprofits increased 1.9 percent while online giving increased 10.4 percent for the three months ending March 2017 compared to the same period in 2016.

      The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking approximately $23 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index also features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

      To access The Blackbaud Index, subscribe to monthly email alerts, read about the methodology, or access special reports, visit www.blackbaud.com/blackbaudindex.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Blackbaud Announces 2017 First Quarter Results

       First Quarter GAAP Revenue Growth of 8.5%; Non-GAAP Organic Revenue Growth of 7.4%;
      Reaffirms 2017 Full Year Financial Guidance

      Charleston, S.C. (May 1, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced financial results for its first quarter ended March 31, 2017.

      “The market remains strong, the pace of innovation we’re delivering is unmatched in our industry and we’re seeing very positive traction with our next generation cloud solutions, which are powering impressive results for our customers,” said Mike Gianoni, Blackbaud’s president and CEO. “Solid growth in subscriptions revenue continues to fuel recurring revenue growth, adding stability and predictability to our already strong business. Our non-GAAP organic subscriptions revenue grew 20 percent this quarter, and represented 64 percent of total revenue. And, our non-GAAP organic recurring revenue grew 12 percent, representing 83 percent of total revenue, a new all-time high for Blackbaud.”

      First Quarter 2017 Results Compared to First Quarter 2016 Results:

      • Total GAAP revenue was $183.6 million, up 8.5%, with $152.0 million in GAAP recurring revenue, representing 82.8% of total revenue, and $118.2 million in subscription revenue, representing 64.4% of total revenue.
      • Total non-GAAP revenue was $183.6 million, up 7.4%, with $152.0 million in non-GAAP recurring revenue, representing 82.8% of total non-GAAP revenue, and $118.2 million in subscription revenue, representing 64.4% of total revenue.
      • Non-GAAP organic revenue increased 7.4%, non-GAAP organic recurring revenue increased 11.9%, and non-GAAP organic subscription revenue increased 19.9%.
      • GAAP income from operations decreased 0.3% to $10.6 million, with GAAP operating margin decreasing 50 basis points to 5.8%.
      • Non-GAAP income from operations increased 7.6% to $34.0 million, with non-GAAP operating margin of 18.5% equal to prior year.
      • GAAP net income increased 84.6% to $11.5 million, with GAAP diluted earnings per share of $0.24, up $0.11.
      • Non-GAAP net income increased 10.8% to $21.7 million, with non-GAAP diluted earnings per share of $0.46, up $0.04.
      • Non-GAAP free cash flow was $3.5 million, an increase of $10.3 million.

      “We had a very solid start to the year,” said Tony Boor, Blackbaud’s executive vice president and CFO. “Execution against our strategic plan allowed us to post solid results for the quarter, and positions us well to achieve our full year financial guidance and long term aspirational goals”

      An explanation of all non-GAAP financial measures referenced in this press release, including Blackbaud’s definition of free cash flow, is included below under the heading “Non-GAAP Financial Measures.” A reconciliation of the company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

      Recent Company Highlights:

      Visit www.blackbaud.com/press-room/ for more information about Blackbaud’s recent highlights.

      Dividend
      Blackbaud announced today that its Board of Directors has declared a second quarter 2017 dividend of $0.12 per share payable on June 15, 2017 to stockholders of record on May 26, 2017.

      Financial Outlook
      Blackbaud today reaffirmed its 2017 full year financial guidance.

      • Non-GAAP revenue of $775 million to $795 million
      • Non-GAAP income from operations of $155 million to $163 million
      • Non-GAAP operating margin of 20.0% to 20.5%
      • Non-GAAP diluted earnings per share of $2.06 to $2.18
      • Non-GAAP free cash flow of $120 million to $130 million

      Blackbaud has not reconciled forward-looking full year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts. 

      Conference Call Details

      What:           Blackbaud’s 2017 First Quarter Conference Call

      When:          May 2, 2017

      Time:           8:00 a.m. (Eastern Time)

      Live Call:    800-967-7149 (domestic) or 719-386-0002 (international); passcode 732627.

      Webcast:     Blackbaud’s Investor Relations Webpage

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship managementdigital marketingadvocacyaccountingpaymentsanalyticsschool management, grant managementcorporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom. For more information, visit www.blackbaud.com.

      Investor Contact: Media Contact:
      Mark Furlong Nicole McGougan
      Director of Investor Relations Blackbaud Public Relations
      843-654-2097 843-654-3307
      mark.furlong@blackbaud.com nicole.mcgougan@blackbaud.com


      Forward-Looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: expectations that our revenue and operating cash flow will continue to grow and that our operating margins will continue to improve, and expectations that we will achieve our projected 2017 full year financial guidance and long-term aspirational goals. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

      Trademarks
      All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Non-GAAP Financial Measures
      Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud’s GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

      In addition, Blackbaud discusses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP subscriptions revenue growth and non-GAAP organic recurring revenue growth, which it believes provides useful information for evaluating the periodic growth of its business on a consistent basis. Each of these measures of non-GAAP organic revenue growth excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these non-GAAP organic revenue growth measures reflects presentation of full year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these non-GAAP organic revenue growth measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.

      Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

      Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud’s ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud’s ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.

      Women’s Refugee Commission Names Blackbaud Executive Catherine LaCour to Board of Directors

      Previously serving as a Commissioner, Catherine LaCour has been appointed to the Board of Directors for Women’s Refugee Commission, a nonprofit advocating for laws, policies and programs to improve the lives and protect the rights of refugee women and children. As Blackbaud’s SVP of Corporate Marketing with more than two decades of leadership experience on the front lines of social good innovation across the public, private and social sectors, Catherine brings deep passion for the role every individual and organization can play in building a better world.

      “In this time of unprecedented need, it’s an honor to join an inspiring, dedicated team of leaders advocating for the rights and protection of women, children, and youth displaced by conflict and crisis. I look forward to bringing fresh thoughts and ideas for WRC’s impactful initiatives, such as the annual Voices of Courage Awards Luncheon and OFN’s Advocacy Day 2017.” – Catherine LaCour

      At Blackbaud, we seek to help nonprofits drive positive change and to be a good corporate citizen. Often, the two are intertwined, as we strive to make a difference both through what we do as a company and how we serve as individuals. So much so, that in our annual employee engagement survey, 85% of employees stated that Blackbaud’s work with nonprofits was important in their decision to join the company. In addition, 86% of employees have volunteered in the past 12 months, and 25% serve on a nonprofit board or committee. People come to the company because of who we work with, and they stay because they are invested both in what they are able to do professionally and the philanthropic opportunities they engage in personally.

       

      The Blackbaud Institute Uncovers Proven Strategies for Successful Monthly Giving Programs

      New study provides research-backed best practices for marketing,
      promoting, soliciting and fulfilling a sustained giving program 

      Charleston, S.C. (April 28, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the availability of a new report, “Sustainers in Focus Part 2: Proven Practices for Success,” featuring research-backed best practices for marketing, promoting, soliciting and fulfilling a sustained giving program. This highly-anticipated second installment of the Sustainers in Focus series released by the Blackbaud Institute for Philanthropic Impact shares strategies that have been proven to produce significant results for social good organizations based on rigorous research and analysis.

      “Until now the sector has only had anecdotal evidence about what might work to make a program successful, but this study explores variances in sustainer program returns across different organizations in different sub-sectors to determine the true research-backed best practices that have worked for real organizations,” said Chuck Longfield, Blackbaud’s chief scientist. “These are proven practices, not just advice that might work, that are shared in a clear, concise way to provide an easy-to-follow roadmap to success. They can be broadly applied and repeated to increase sustainer program performance across the entire sector.”

      In Part 1 of the series, “Sustainers in Focus: Uncovering the Value of Retained Revenue,” the Blackbaud Institute concentrated on showing the financial justification for sustainer giving as a strategic approach to building donor base stability and maximizing value. Part 2 documents the best practices for increasing sustainer program performance across the nonprofit sector.

      Six Proven Practices Uncovered by Blackbaud’s Sustainers in Focus Part 2 Report

      1. Ask new donors to give on a monthly basis.
      2. Convert multi-year, single donors to sustainers.
      3. Make monthly giving the website default.
      4. Use a credit card updater service and update invalid credit card data.
      5. Encourage donors to use electronic funds transfer.
      6. Steward your sustainers.

      “I have been building monthly giving programs for more than 35 years. Monthly giving programs remain one of the best ways for nonprofits to dramatically increase the lifetime value of their average donor,” said Harvey McKinnon, author of the report’s foreword and best-seller Hidden Gold. “In this report, you’ll see the practical strategies that can actually lead organizations to build a thriving monthly donor program…Its research-backed findings provide a proven recipe for success… If you, like me, are always searching for the most effective and efficient fundraising strategies, you’ll find Sustainers in Focus Parts 1 & 2 are invaluable companions.”

      For more information about the Blackbaud Institute, visit www.blackbaudinstitutue.com. To read the full findings on research-based best practices for sustained giving programs, download the report at www.blackbaudinstitute.com/sustainers.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      About the Blackbaud Institute for Philanthropic Impact
      The Blackbaud Institute drives research and insight to accelerate the impact of the social good community. It convenes expert partners from across the philanthropic sector to foster diverse perspectives, collective thinking, and collaborative solutions to the world’s greatest challenges. Using the most comprehensive data set in the social good community, the Blackbaud Institute and its partners conduct research, uncover strategic insight, and share results broadly, all in order to drive effective philanthropy at every stage, from fundraising to outcomes. Knowledge is powering the future of social good, and the Blackbaud Institute is an engine of that progress. Learn more, sign up for updates, and check out our latest resources at www.blackbaudinstitute.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud’s Intelligence for Good™ Transforms Artificial Intelligence into Impact

      Software leader’s approach to AI, analytics, big data and expertise proves itself with billions in
      funding opportunities, millions of advocates identified for nonprofits and other social good organizations

      Charleston, S.C. (April 27, 2017) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced that its modern, unique approach to social good-optimized intelligence has already helped customers identify untapped funding sources, find potential new advocates and advance their missions faster and more effectively. With an extensive long-term innovation roadmap around Intelligence for Good, the company anticipates these strong results to not only continue, but grow in scale and momentum.

      “Our customers – nonprofits, foundations, education institutions, hospitals and more – all are working to build a better world,” said Kevin McDearis, Blackbaud’s chief products officer. “We believe they deserve artificial intelligence and analytics as powerful as their ambitions. No other company can offer the wholly social good-optimized artificial intelligence and analytic capabilities that Blackbaud does through Intelligence for Good.”

      The New Conversation about Artificial Intelligence

      Company leaders underscored Blackbaud’s commitment to innovation powered by artificial intelligence while also pointing customers to the need for a comprehensive, industry-tailored approach.

      “There’s a lot of talk about artificial intelligence (AI) right now,” said Steve MacLaughlin, Blackbaud’s vice president of data and analytics strategy. “That’s exciting because AI has tremendous transformative potential, but at Blackbaud, it’s just the start of the conversation. We’ve been aggressively innovating our AI capabilities, and we’re also doubling down on our leading-edge analytics, designing solutions with sector-specific expertise and growing our exclusive big data assets, because this conversation is so much bigger than just AI. When you put it all together, the social good community gets an unmatched advantage. That’s what we’re doing with Intelligence for Good.”

      The Science behind Blackbaud’s Intelligence for Good

      Blackbaud’s Intelligence for Good is a comprehensive approach combining:

      ●   Exclusive big data specific for social good: Blackbaud offers unique access to substantial social good-specific big data, including the world’s largest database on philanthropic trends.

      ●   Data science expertise of Blackbaud’s Social Good Scientists: A team of data scientists with deep expertise with the unique needs of social good organizations like nonprofits, museums foundations, hospitals, schools and educational institutions.

      ●   Artificial Intelligence: Blackbaud embeds AI directly in its cloud solutions through SKY AI™ (powered by Blackbaud SKY™, the company’s integrated, open cloud capabilities).

      ●   Analytics: Blackbaud’s advanced analytics transform data into meaningful insights, which are seamlessly embedded in the company’s cloud software through SKY Analytics™ and visualized in intuitive reports with SKY Reporting™. And Blackbaud’s Target Analytics™ serves some of the world’s most influential organizations with sector-leading analytics services.

      Proven Results Already Advancing the Social Sector

      Blackbaud’s Intelligence for Good capabilities have already helped customers identify over $3 billion in unrealized fundraising opportunities. And on any given day, more than 40 million descriptive tags with prescriptive recommendations light up in dashboards for customer action.

      “Our major gift officers now believe that these predictive analytics can get them in to the right living rooms to sit with the right people that really want to make a difference by donating to the University,” said Margaret Williams, director of prospect research for University of South Dakota Foundation, who leveraged Blackbaud’s Intelligence for Good capabilities through Target Analytics in support of a $250 million fundraising campaign.

      Another customer, Water Mission, reported that within minutes of going live on Raiser’s Edge NXT™, the Blackbaud cloud solution (which leverages embedded SKY AI and SKY Analytics capabilities) identified new constituents with the potential to give $1,000 or more, representing nearly $1 million in potential new revenue for the organization — enough to provide 100,000 more people with safe water for the rest of their lives.

      Intelligence for Good is also powering marketing and advocacy work. Blackbaud’s social listening capabilities leverage SKY AI and SKY Analytics to analyze data from social intelligence across 100+ social networks so customers can identify the social influencers to prioritize in campaigns. These capabilities have already identified millions of people highly engaged on social media that are likely to be passionate about customers’ causes.

      “We have an ambitious vision for what we can do in the future as we seek to power an ecosystem of good through leading-edge artificial intelligence and analytics,” said Carrie Cobb, Blackbaud’s vice president of data science. “But our Intelligence for Good capabilities are much more than a vision. They are already making a real difference for our customers today. And what we’re showcasing today is just the tip of the iceberg.”

      An Expansive, Forward-Looking Investment in Innovation

      Blackbaud plans to continue to build on this set of capabilities, both embedded in its cloud solutions through SKY AI and SKY Analytics and offered through its Target Analytics offerings, with enhancements ranging from increased natural language processing capabilities to new predictive tools incorporated in software roadmaps for 2017 and 2018 across a variety of the company’s solutions.

      For more information, visit www.blackbaud.com/IntelligenceForGood.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Blackbaud Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

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