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      Monthly Archives: June 2014

      Blackbaud’s Cloud-based eTapestry CRM First to Add Integrated Data Services from Target Analytics

      Download the press release

      Data Health Scorecard and AddressFinder help small and growing nonprofits quickly and easily harness the power of data  

       Charleston, S.C.(June 26, 2014) – Blackbaud, Inc. (Nasdaq: BLKB) today released upgrades to its cloud-based eTapestry CRM solution that, for the first time in a Blackbaud product, integrates fully automated data services from Blackbaud’s Target Analytics division. These data service tools, which include the Data Health Scorecard and Address Finder, will initially focus on making it easier and more cost effective for nonprofits to improve the quality of donor information. The Data Health Scorecard will serve as the foundational tool to bring automated data health and analytics into the eTapestry solution.

      “Everything about the new AddressFinder feature in eTapestry is just smooth,” said Karen Charnes, database manager at Senior Services for South Sound. “It was so intuitive that I could just jump right in and press ‘GO’ without having to watch any training videos. The set up made it so easy for me to do a mass update, without having to do any manual formatting in Excel. I’m so excited to schedule this service for all of our future outreach campaigns!”

      Key New eTapestry Features Include:

      • Data Health Scorecard –The Data Health Scorecard provides data quality screening automatically each quarter, delivering an A, B or C rating based on the quality of the records in an organization’s database. The Scorecard then quantifies that score with the amount of money that is being lost due to data problems and provides recommendations to improve database quality.
      • AddressFinder – The AddressFinder connects directly with the Data Health Scorecard. The service automatically returns updated address information for any individual, family or business that has moved within the last 48 months, and integrates this information with eTapestry for easy processing.  AddressFinder helps organizations minimize mailing costs, improve response rates and ensure compliance with U.S. postal regulations.

      “Historically, we have provided a wide range of data services to our customers that greatly improve the quality of information they have to better manage relationships with their supporters,” said Charlie Cumbaa, Blackbaud’s senior vice president of new business development. “The new integrated data services tools in eTapestry, introduced with this release, will help all customers better understand the health of their data and easily take action to improve data quality.  With better information, we know organizations can build stronger relationships with supporters and more effectively fundraise to support their missions.”

      eTapestry is a flexible, cloud-based fundraising software platform that helps small and developing nonprofits with limited resources scale and grow. For more information, visit: https://www.blackbaud.com/fundraising-crm/etapestry-donor-management.

      About Blackbaud
      Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 30,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including:fundraising, eMarketing, advocacy, constituent relationship management(CRM), financial management, payment solutions, analyticsand vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, the Netherlands and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact

      Andy Prince
      Blackbaud, Inc.
      512-289-4728
      media@blackbaud.com

      Forward-looking Statements

      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Ranks Most Generous Online U.S. Cities for 2013; More than $822 Million Donated Online from 265 Cities

      Seattle earns top spot for 2013

      Charleston, S.C. (June 19, 2014) — When it comes to charitable giving, some U.S. locales consistently rise to the top in their adoption of digital giving channels. Blackbaud (NASDAQ: BLKB) today released its sixth annual ranking of the Most Generous Online U.S. Cities in 2013 based on online giving data from Blackbaud customers. Seattle, WA, earned the top spot, followed by Alexandria, VA and Atlanta, GA.

      The report ranks the 265 cities with total population of more than 100,000 based on per capita online giving and total amount donated online through Blackbaud’s suite of online giving solutions. More than $822 million from 8.3 million donations was given online by donors in the 265 major cities.

      The current rankings come from donations processed between Jan. 1 and Dec. 31, 2013.

      Top Ten Most Generous Online US Cities
      A ranking of large cities (population > 100,000) based on per capita online giving in 2013:

      1. Seattle, WA
      2. Alexandria, VA
      3. Atlanta, GA
      4. Washington, DC
      5. Cambridge, MA
      6. Ann Arbor, MI
      7. Arlington, VA
      8. Cincinnati, OH
      9. Bellevue, WA
      10. San Francisco, CA

      “Online giving continues to be an important part of a nonprofit’s overall strategy,” said Steve MacLaughlin, director of product management for Blackbaud. “We continue to see growth in online giving and it is helping to drive fundraising results across nonprofits of all sizes.”

      From a regional perspective based on the U.S. Census grouping of states, the top 25 large cities rank accordingly: the West achieves the number one spot (eight cities), followed by the South (seven cities), the Midwest (seven cities) and lastly the Northeast (three cities). To view the complete rankings of large U.S. cities, visit www.blackbaud.com/mostgen.

      About Blackbaud
      Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 30,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment solutions, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, the Netherlands and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact

      Andy Prince
      Blackbaud, Inc.
      512-289-4728
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Nonprofit Software Leader Blackbaud Acquires WhippleHill

      Download the press release

      Acquisition Expands Cloud-Based Offerings for K12 Private Schools

      Charleston, S.C. (June 17, 2014) Today, Blackbaud (NASDAQ: BLKB), a leading provider of nonprofit software and services, announced the acquisition of WhippleHill Communications, Inc., a New Hampshire-based software company that exclusively serves K12 private schools through its innovative, cloud-based solutions.

      “We’re pleased to bring WhippleHill’s expertise into the company,” said Blackbaud President and CEO, Mike Gianoni. “By combining WhippleHill’s innovative, cloud-based front-office solutions for parents, teachers and students with Blackbaud’s preeminent back-office solutions and award-winning support, K12 private schools will have access—like never before—to a comprehensive suite of best-in-class offerings that are “integrated by design” to help them manage the entire education lifecycle. Blackbaud remains committed to leadership in the K12 technology sector through innovation and unprecedented quality, customer experience and support. Today’s announcement is an example of the investment we’re making to bring even greater value—both near and long-term—to academic institutions around the world.”

      The WhippleHill organization will merge with Blackbaud’s existing K12 education solutions group, forming an expanded team dedicated to K12 private schools. The new group will be led by former WhippleHill President and Founder, Travis Warren, who will report to Kevin Mooney, President, Blackbaud’s General Market Business Unit.

      “We’re excited to join the Blackbaud organization,” said Travis Warren, President and Founder of WhippleHill, now Vice President and General Manager of Blackbaud’s K12 Private Schools Group. “Both companies share a passion for supporting and advancing the education sector, and this new structure allows us to collaborate in a way that will springboard innovation and offer K12 private schools an unrivaled solution set. In an industry where customers are frustrated by multi-vendor solutions with lackluster integration, K12 private schools will now have what they’ve been asking for—access to a comprehensive set of solutions that meet their needs and work well together, under the leadership and support of a single technology company that is highly invested in their success.”

      The combination expands Blackbaud’s addressable market and further positions the company as one of the largest cloud-based vendors in the world. Gianoni added: “For 30 years, the nonprofit community has counted on Blackbaud solutions to help them change the world. Today’s announcement is a reflection of our unwavering commitment to product and service innovation at the leading edge of the nonprofit sector. Coupled with unparalleled customer service and a passion for seeing customers succeed, we’re well-positioned to create new value for customers, increase profitability and grow competitive share.”

      About Blackbaud
      Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 30,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, Private K12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment solutions, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands and the United Kingdom. For more information, visit www.blackbaud.com.

      About WhippleHill
      As a leading provider of cloud-based technology solutions for K12 private schools, WhippleHill is committed to helping academic institutions serve students, parents and teachers with excellence. Through their content management, student information management, enrollment management and learning management solutions, WhippleHill provides seamless pathways for schools to manage information and communicate. WhippleHill works with more than 450 schools across North America and is based in Bedford, NH. For more information about WhippleHill, visit www.WhippleHill.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the direction of our company and solutions. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: risks related to the integration of the acquired company; risks associated with management and achievement of growth; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Investor Contact:

      Robert Weiner
      Blackbaud, Inc.
      843-654-3138
      rob.weiner@blackbaud.com

      Media Contact:

      Nicole McGougan
      Blackbaud, Inc.
      843-654-2831
      nicole.mcgougan@blackbaud.com

      Overall Charitable Giving to Nonprofits Increased in April

      Download the press release

      The Blackbaud Index debuts new specialty index focused on higher education charitable giving trends

      Charleston, S.C. (June 5, 2014) – Providing the most up-to-date information on charitable giving, Blackbaud, Inc. (NASDAQ: BLKB) today updated The Blackbaud Index with charitable giving trends through April 2014 as well as announced the launch of a new higher education specialty index that tracks fundraising revenue for colleges and universities.

      Based on data from 4,138 organizations that raised more than $13 billion in the prior 12 months, The Blackbaud Index reported that overall charitable giving grew 1.3 percent for the three months ending April 2014, as compared to the same period in 2013.

      Among 3,281 charities that raised $1.8 billion online in the prior 12 months, online giving grew 7.9 percent in the same three-month period, as compared to the same period in 2013.

      Charitable giving grows for higher education institutions

      Overall charitable giving for 558 colleges and universities in the U.S. that represent $1.5 billion in annual revenue grew 0.8 percent in the three months ending April 2014, as compared to the same period in 2013. Online giving for 416 colleges and universities that raised nearly $140 million over 12 months grew 20.5 percent during the same period.

      “Higher Education is a very important sector in philanthropy in the U.S., and while most groups that track giving to higher education report results on an annual or semiannual basis, this new index will provide nonprofits with charitable giving trends on a monthly basis,” said Chuck Longfield, creator of the Index and chief scientist at Blackbaud. “Helping to fuel that growth, particularly at schools with capital campaigns, was a healthy stock market so that bodes well for their capital giving.”

      Blackbaud also released a report today focused on the charitable giving trends to higher education institutions which features insight from John Lippincott, president of the Council for Advancement and Support of Education (CASE), about key sector trends, and A Closer Look: Prospect Development at the University of Virginia.

      “A rebounding economy and long-term investment in major gift donors paid off for colleges and universities in 2013,” said Lippincott. “Schools that have shown fundraising success also are doing a good job in their stewardship of donors, including younger donors, by engaging them in their institutions in ongoing ways.”

      The new higher education index brings the number of specialty indices up to 10, which are: Arts & Culture, Environment & Animal Welfare, Healthcare, Human Services, International Affairs, K-12 Education, Medical Research, Public & Society Benefit, Faith-based, and now, Higher Education.

      The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking more than $13 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index now features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

      Visit www.blackbaud.com/blackbaudindex for more information on The Blackbaud Index and additional industry subsets, for monthly updates on the first (or next business day) or to subscribe to email or text alerts, and to download the latest report.

      About Blackbaud
      Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 30,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment services, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact

      Andy Prince
      Blackbaud, Inc.
      512-289-4728
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Launches Luminate CRM on Salesforce1 AppExchange, the World’s Leading Business Apps Marketplace

      Download the press release

      Force.com-based CRM geared specifically for mid-size, enterprise-level nonprofits, taps into the power of salesforce.com’s social, mobile and connected cloud technologies to help accelerate business transformation for the connected world

      Charleston, S.C. (June 5, 2014) – Blackbaud, Inc. (Nasdaq: BLKB) today announced it has launched Luminate CRM on Salesforce1 AppExchange, empowering businesses to connect with customers, partners and employees in a whole new way. Inclusion of Luminate CRM on the Salesforce1 AppExchange extends accessibility and availability of the Force.com-based CRM for nonprofit organizations.

      “The flexibility and extensibility of the Luminate CRM platform has just been made even more attractive by its inclusion on Salesforce1 AppExchange,” said Chris Clinton, Blackbaud’s vice president of global channels and partner ecosystem. “Our ongoing commitment to the Force.com platform and Luminate CRM in particular continues to bolster our product portfolio and gives our customers multiple options when considering the best CRM platform to help them achieve their mission.”

      “The Luminate suite of products have helped us create more personalized appeals to our donors, make event check-in a digital process to reduce paper waste and increase our online fundraising exponentially,” said Anna Patty, development and communications coordinator for Four Oaks. “Additionally, we have been able to save countless hours of staff time through the development and use of a customized online volunteer registration form. Luminate CRM really takes Salesforce to the next level that nonprofit organizations need to be successful.”

      “Companies are looking to transform the way they connect with customers, partners and employees to thrive in today’s connected world,” said Ron Huddleston, senior vice president, ISV & channel, salesforce.com. “By leveraging the power of the Salesforce1 Platform, Blackbaud provides customers with the proven social, mobile and connected cloud technologies to accelerate business success.”

      Key Benefits of Luminate CRM for Nonprofits:

      • Integration with Luminate Online and Data Insights: Luminate CRM fully integrates with Luminate Online and Data Insights to provide nonprofit organizations with powerful analytics and multi-channel marketing tools to fully engage constituents when and how they want to be engaged.
      • Solves Common Problems: Luminate CRM was architected to address common, recurring problems faced by many nonprofit organizations, including unified reporting, integrated marketing, record management and batch gift entry among others.
      • Open and Extensible Platform: Built on the Force.com platform, Luminate CRM can quickly and easily integrate with other tools and applications in the Salesforce1 AppExchange to extend the capabilities of the Luminate platform.

      Luminate CRM is a cloud-based solution, built on the Force.com platform from salesforce.com, designed specifically for nonprofit organizations. Luminate CRM provides enterprise-level nonprofit organizations with a full suite of marketing, fundraising and database tools to help them achieve their mission. To learn more about Luminate CRM, please visit: https://www.blackbaud.com/fundraising-crm/luminate-crm.

      About the Salesforce1 AppExchange
      The Salesforce1 AppExchange is the world’s leading business apps marketplace. With more than 2,000 partner apps and 2 million customer installs it is the most comprehensive source of social and mobile cloud apps for business. The Salesforce1 Customer Platform is the new social, mobile and cloud customer platform for building next generation apps, powering Salesforce CRM, and more than 3 million custom apps built by customers and partners. Apps built on the Salesforce1 Platform can be easily distributed and marketed through AppExchange.

      Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, inc.

      About Blackbaud
      Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 30,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment services, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact

      Andy Prince
      Blackbaud, Inc.
      512-289-4728
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

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