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      Monthly Archives: January 2015

      Blackbaud CRM Helps Increase Fundraising Revenue and Improves Visibility into Constituent Activity for Higher Education Institutions

      Download the press release

      Independent study provides readers a framework to evaluate the potential
      economic impact of Blackbaud CRM on their organizations

      Charleston, S.C. (January 28, 2014) – Blackbaud, Inc. (NASDAQ: BLKB) today announced the results of a commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting, examining the potential return on investment enterprises may experience by deploying Blackbaud CRM™ in the North American higher education sector. Forrester found that over a five-year period, a large state university system can expect to experience an increase in fundraising revenue of $13.3 million, avoided labor costs of $3 million and IT costs of $400,000.

      Forrester took a multistep approach to evaluate the impact Blackbaud CRM can have on an organization. Specifically, it interviewed Blackbaud subject matter experts, Forrester analysts and a large state university currently using the solution, and constructed a financial model representative of the interview using the TEI methodology. The objective of the framework was to identify the cost, benefit, flexibility, and risk factors that affect the investment decision.

      The university Forrester interviewed has approximately 25,000 undergraduates, 8,000 post-graduate students and more than 230 staff members in its central fundraising organization. In addition, prior to deploying Blackbaud CRM, the central fundraising organization had a legacy fundraising management system that was approaching end-of-life and had over 15 subsystems that were used to perform functions such as web support, email blasts, letter generation, scanning backup, reporting, and data transfer to financial systems.

      The multiple systems and constituent databases that existed resulted in challenges such as, the inability to have a single, comprehensive view of its donors and to adopt the latest fundraising best practices, and technology risk associated with unsupported systems with multiple integration points. To overcome the limitations of its fundraising systems, the organization decided to deploy a centralized constituent relationship management system, Blackbaud CRM.

      After deploying Blackbaud CRM, the institution experienced:

      • Improved labor efficiencies by moving from a decentralized to centralized system for maintaining data records
      • Formalization of business processes
      • Improved insight into overall fundraising capacity of its constituents, in particular major giving
      • Creation of a new development plans by gift officers
      • Fundraising lift attributable to Blackbaud CRM
      • Improved workforce productivity
      • Elimination of IT maintenance expense for legacy systems

      “Higher education represents an important and strategic vertical within the industry Blackbaud serves,” says Mike Gianoni, president and chief executive officer of Blackbaud.  “We’re committed to helping university executives and application delivery professionals understand the financial implications of deploying an enterprise wide solution.  Forrester’s predictive economic model correlates a comprehensive financial ROI assessment with the impact Blackbaud technology has on institutional advancement–not the least of which is strong, long-lasting supporter relationships.”

      Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience, across your organization.

      To learn more about Blackbaud CRM and to download the Forrester Total Economic Impact study, visit www.blackbaud.com/forresterstudy.

      About Blackbaud
      Serving the nonprofit, charitable giving and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities, and corporations. The company offers a full spectrum of cloud and on-premise solutions, and related services for organizations of all sizes, including nonprofit fundraising and relationship management, eMarketing, advocacy, accounting, payment and analytics, as well as grant management, corporate social responsibility, education and other solutions. Using Blackbaud technology, these organizations raise, invest, manage and award more than $100 billion each year. Recognized as a top company, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands, Ireland and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      nicole.mcgougan@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties including projections about returns on investment in technology. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      New Blackbaud Report Pulls Back the Curtain on Private School Web Navigation

      Download the press release

      Data from nearly 3,000 private schools reveals key website insights

      Charleston, S.C. (January 27, 2015) – Blackbaud, Inc. (NASDAQ: BLKB), a leading global provider of software and services for the nonprofit, charitable giving and education communities, today announced the availability of a new complimentary report that reveals web navigation benchmarks from analyzing nearly 3,000 U.S. private schools’ websites.

      “Our goal is to provide schools with data that has never been available before,” said Travis Warren, president of Blackbaud’s K12 Private Schools Group. “Web navigation is always changing, and this report provides a snapshot of the current state of private school websites. We want schools to take this information and assess their own approaches to web navigation.”

      The report, which gives private schools a reference point as they consider their web navigation strategy, reveals the most common features found on the homepages of private school websites, including phone number, address, dropdowns, event listings and a news feed. It also provides readers with SEO best practices, including the most popular keywords being used, so schools can compare their current strategies with the rest of the industry.

      Key data from the report includes:

      • 15 percent of private schools have “.com” in their domain name, with 73 percent using “.org”
      • 78 percent have websites that do not utilize responsive design
      • 40 percent of private school websites do not include a call to action
      • The primary call to action is “Request Information”
      • 68 percent of private school websites link to a Facebook page

      For more information about Blackbaud’s K12 Private Schools Group, visit www.blackbaud.com/k-12

      About Blackbaud
      Serving the nonprofit, charitable giving and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities, and corporations. The company offers a full spectrum of cloud and on-premise solutions, and related services for organizations of all sizes, including nonprofit fundraising and relationship management, eMarketing, advocacy, accounting, payment and analytics, as well as grant management, corporate social responsibility, education and other solutions. Using Blackbaud technology, these organizations raise, invest, manage and award more than $100 billion each year. Recognized as a top company, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands, Ireland and the United Kingdom. For more information, visit www.blackbaud.com.

       Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      nicole.mcgougan@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Previews Stir Buzz for Blackbaud’s NXT Solution Line

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      Early customers give solutions high marks for innovation, usability and value

      Charleston, S.C. (January 27, 2015) – Blackbaud, Inc. (NASDAQ: BLKB), a leading global provider of software and services for the nonprofit, charitable giving and education communities, today announced highlights of a successful customer preview program for Raiser’s Edge NXTTM and Financial Edge NXTTM.

      “When we announced our plans for our cloud-based NXT solution line, customer interest and demand was immediate,” said Blackbaud Chief Executive Officer, Mike Gianoni. “Because we worked with customers throughout design and development, we’ve been able to make game-changing leaps forward in intelligence, accessibility, performance, and user experience.  The proof is in the customer commitments even before our launch.”

      “We’ve been very behind the times, and we knew we couldn’t continue to grow without making a change”, said Judy Ciapciak, executive director, Friends of Kids with Cancer. “We invested in Raiser’s Edge NXT because it’s the full package. The sky is the limit.”

      Julia Kennard, CFO of EdVenture Children’s Museum noted, “We’re in a position now with Financial Edge NXT to provide reporting needed to make funders comfortable with how they’re donating their money.  It’s everything that we have hoped for. It’s so much easier, so much more efficient.”

      Blackbaud’s NXT solution line, which is scheduled to release to market in early summer of 2015, includes fundraising and relationship management with Raiser’s Edge NXT and accounting with Financial Edge NXT.  At its annual bbcon conference in October 2014, the nonprofit leader promised NXT solution line customers unprecedented innovation with dramatically reduced IT and third-party costs, hassle-free upkeep, complete data security, and the world’s largest nonprofit support network.

      “We are committed to delivering solutions that not only meet customer needs but bring new value beyond what they could have imagined”, said Kevin McDearis, Blackbaud’s senior vice president of Global Product Development.  “The positive feedback pouring in from customer previews affirms that the investments we made in innovation, quality and performance with Raiser’s Edge NXT and Financial Edge NXT were the right ones. We look forward to seeing nonprofits achieve dramatically more as a result of adopting these new cloud solutions.”

      Additional customer feedback related to today’s announcement and more information on Blackbaud’s preview program for the NXT solution line is available at www.blackbaud.com/nxtpreview. For more information about Raiser’s Edge NXT or Financial Edge NXT, visit www.blackbaud.com/nxt.

      About Blackbaud
      Serving the nonprofit, charitable giving and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities, and corporations. The company offers a full spectrum of cloud and on-premise solutions, and related services for organizations of all sizes, including nonprofit fundraising and relationship management, eMarketing, advocacy, accounting, payment and analytics, as well as grant management, corporate social responsibility, education and other solutions. Using Blackbaud technology, these organizations raise, invest, manage and award more than $100 billion each year. Recognized as a top company, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands, Ireland and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843-654-3307
      Nicole.mcgougan@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding the introduction of new products and product features, as well as the expected benefits of the new products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud, Inc. Announces Date of Fourth Quarter and Full-Year 2014 Financial Results Conference Call and Webcast

      Charleston, S.C. (January 26, 2015) – Blackbaud, Inc. (NASDAQ: BLKB), a leading global provider of software and services for the nonprofit, charitable giving and education communities, will report its fourth quarter and full-year 2014 financial results on Tuesday, February 10, after the U.S. financial markets close for trading.

      In conjunction with this announcement, Blackbaud will host a conference call on Wednesday, February 11, at 8:00 a.m. ET to discuss the company’s financial results. To access this call, enter pass-code 351831 after dialing:

      • 1-888-542-1104 (Domestic)
      • 1-719-457-2693 (International Toll)
      • 0 800 051 7153 (United Kingdom)
      • 0 800 186 2222 (Germany)
      • 0 800 909 053 (France)
      • 800 873 537 (Italy)
      • 02 079 6211 (Sweden)

      A replay of this call will be available through February 24 at 1-888-203-1112 (domestic) and additional toll-free international numbers, using pass-code 6589933. A live webcast of the call will also be available and archived at www.blackbaud.com/investorrelations.

      For additional information, please refer to the company’s Form 10-K and other filings made with the Securities Exchange Commission (SEC), which can be found at www.blackbaud.com/investorrelations and www.sec.gov. Investors and others should note that Blackbaud announces material financial information including, SEC filings, press releases, public conference calls and webcasts, on its website. Blackbaud also uses this channel, as well as social media channels, to communicate information about the company, its services and other issues with its customers and public. It is possible that information shared through social media channels could be deemed as material information, therefore investors, the media, and others interested in the company, are encouraged to visit Blackbaud’s press room to further review any information shared through social media.

      About Blackbaud
      Serving the nonprofit, charitable giving and education communities for more than 30 years, Blackbaud (NASDAQ: BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities, and corporations. The company offers a full spectrum of cloud and on-premise solutions, and related services for organizations of all sizes, including nonprofit fundraising and relationship management, eMarketing, advocacy, accounting, payment and analytics, as well as grant management, corporate social responsibility, education and other solutions. Using Blackbaud technology, these organizations raise, invest, manage and award more than $100 billion each year. Recognized as a top company, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands, Ireland and the United Kingdom. For more information, visit www.blackbaud.com.

      Investor Contact

      Robert Weiner
      Director, Investor Relations
      843-654-3138
      rob.weiner@blackbaud.com

      The Blackbaud Index: Overall Charitable Giving to Nonprofits Remains Flat

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      The Blackbaud Index today reported that overall charitable giving to nonprofits increased 0.1% and online giving increased 4.4% for the three months ending November 2014 as compared to the same period in 2013.

      The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking more than $16 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index also features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

      To access The Blackbaud Index, subscribe to monthly email or text alerts, read about the methodology, or access special reports, visit www.blackbaud.com/blackbaudindex.

      In addition, The Blackbaud Index Canada, which tracks charitable giving to the Canadian nonprofit sector, today reported overall charitable giving decreased 4.2% and online giving increased 2.8% for the three months ending November 2014. The Canadian Index draws its data from 353 organizations that raise more than $820 million a year and can be accessed at www.blackbaud.ca/blackbaudindex.

      About Blackbaud
      Serving the nonprofit, charitable giving and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities, and corporations. The company offers a full spectrum of cloud and on-premise solutions, and related services for organizations of all sizes, including nonprofit fundraising and relationship management, eMarketing, advocacy, accounting, payment and analytics, as well as grant management, corporate social responsibility, education and other solutions. Using Blackbaud technology, these organizations raise, invest, manage and award more than $100 billion each year. Recognized as a top company, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands, Ireland and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact

      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; risks associated with our products and services capability to provide online giving experiences; risks related to uncertainty regarding market acceptance of products and services, including the adoption of online fundraising; risks associated with the capability of our products and services to aggregate data from multiple external sources and the ability to successfully use those aggregations, including those aggregations related to a unique Giving Footprint; the ability to achieve success in fundraising initiatives; risks associated with successful implementation of multiple integrated software products; delays or interruptions in hosted services; failure to securely collect, store and transmit personal information and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

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