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      Monthly Archives: October 2016

      Blackbaud’s Conference “A Game Changer” for Social Good Community

      Attendees give rave reviews to software leader for innovation at bbcon 2016

      otg-award-winnerCharleston, S.C. (October 28, 2016) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, wrapped up bbcon 2016 after showcasing its next generation cloud solutions and making dozens of announcements related to its solution portfolio.

      bbcon is the largest annual conference of its kind, bringing together nonprofits, education institutions, foundations and corporations to network, share best practices, interact with industry experts and experience the latest in technology innovation as part of over 200 sessions. During the first two days of bbcon, Blackbaud unveiled the Blackbaud Institute for Philanthropic Impact and made more than 40 product announcements. Attendee sentiment consistently reflected rave reviews in the areas of sector leadership, listening culture and innovation:

      • “There is a lot of exciting information to take in at bbcon, and it is a great opportunity to learn from Blackbaud and others. I’m most enthusiastic about the next generation of Luminate Online. It is an insanely robust product, the new UX looks amazing, and the automated reporting and all the marketing automation is going to cut peoples’ workload by half or more. I’m thoroughly impressed.” –Caden Burross, Digital Marketing Manager, Central Texas Food Bank
      • “I think more and more, bbcon is seen as an accelerator for the way people work. There is a real willingness to engage the nonprofit community and bridge the gap in understanding how technology can serve it.” –Kyle Haines, Information Strategist, America’s Promise Alliance
      • “Blackbaud has invited partners to freely develop through a new level of openness and transparency. Its roadmaps showcase how, for example with SKY API, the company wants to create and provide new tools that ensure innovation can be shared by everyone—Blackbaud, its partners and ultimately the mutual clients we are here to serve.” –Jeff Gignac, President & CSA, JMG Solutions
      • “bbcon 2016 has been a game changer. The level of amazing innovation is unprecedented in Blackbaud’s history. Blackbaud’s culture has totally changed to one that is open and packed full of integration opportunities. SKY API enables us to offer fully-integrated data and web solutions that have significantly increased mission effectiveness for our mutual clients.” –Carl J. Diesing, Managing Director, DNL OmniMedia, Inc.
      • “bbcon is important because it brings the social good sector together and pulls out a very clear picture of what organizations need, what their constraints are and what they are hoping to achieve. Microsoft is committed to partnering with Blackbaud to deliver the technology that enables these organizations to achieve their missions, and to ultimately make a difference for those they serve.” -Andy Norris, Partner Business Evangelist, Microsoft
      • “I heard a lot about analytics and outcomes at bbcon this year. As a conference that raises questions and looks to answer them with technology, bbcon is a place where Blackbaud actively listens to the social good community.” –Peter Gross, Partner, Build Consulting

      On Friday, following an inspiring keynote address by Humanitarian activist Ronan Farrow, Blackbaud announced the recipient of its annual “social media give back” donation. “We’re proud to support local charities in the cities where we host bbcon each year,” said Mike Gianoni Blackbaud president and CEO. “This year, we’ve matched conference attendee tweets with a gift of $5,000 to Bread for the City, a nonprofit that provides residents of Washington, D.C. with comprehensive services like food, clothing, medical care, and legal and social services.”

      Blackbaud also announced the winning “Off the Grid” innovation that would be built into future product roadmaps.  Off the Grid is the company’s major innovation marathon in which Blackbaud employees step outside of their day-to-day roles for 24 hours to collaborate on creative projects that solve customer challenges. In July, more than 200 engineers participated with 20 customers providing input. The top three innovations were revealed at bbcon and attendees voted for their favorite high-potential creation. The winning team developed an initiative to help Financial Edge NXT™ customers protect their financial resources against internal and external threats by leveraging machine learning and Blackbaud’s confidential and proprietary statistical analyses to identify anomalies in financial records.

      Bruce Kariya, the board finance committee chair at California Food Policy Advocates, explained why he and other nonprofit leaders are so interested in this innovation: “Budgets are tight all over and that has led to smaller staffs handling accounting and finance functions. The downside of smaller staffs is that it becomes harder to have adequate internal controls over the finances of a nonprofit.  Having some automated checks built into Financial Edge NXT allows executive management and nonprofit boards to more easily balance their fiduciary duties with their fiscal responsibilities.”

      “Off the Grid is one of many ways we are embracing relentless and disruptive innovation on behalf of our customers,” said Gianoni. “This process has delivered some of our most forward-looking innovation and momentum with artificial intelligence and more. We take customer votes very seriously, accelerating what they are most excited about within our roadmaps.”

      Blackbaud also announced that next year’s event, bbcon 2017, will be held in Baltimore on October 17-19, 2017.

      As the conference came to a close, Gianoni added: “We packed so much innovation into this year’s conference because our customers are at the center of everything we do. We wanted social good organizations to see first-hand the powerful new capabilities we’re adding to help them improve time to value, decrease operating costs and improve mission impact. We’re excited about the positive feedback we received from bbcon 2016 and look forward to seeing these innovations come to life for all the remarkable organizations who choose Blackbaud as their partner.”

      Learn more about bbcon at www.bbconference.com. Learn more about Blackbaud at www.blackbaud.com.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Raises the Bar Again for Social Good at bbcon 2016

      Largest R&D investment of its kind sets a new precedent for innovation
      at the intersection of big data, artificial intelligence, analytics, technology and expertise

      Charleston, S.C. (October 27, 2016) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, kicked off day two of bbcon 2016 with a series of innovation announcements by Chief Products Officer Kevin McDearis and Chief Technology Officer Mary Beth Westmoreland.

      Thousands of change agents, including nonprofits, education institutions, foundations and corporations, gathered at bbcon, Blackbaud’s annual conference for the social good community, in National Harbor, Maryland, for a three-day event. “At Blackbaud, our vision is to power an ecosystem of good that builds a better world,” said McDearis. “That’s why we invest more in research and development than anyone in this space and remain committed to rapid and disruptive innovation.”

      Twelve Months of Rapid Innovation for Social Good
      Blackbaud highlighted its focus on three transformative investments for the social good community: its open cloud, its modern approach to engineering and architecture, and its culture of innovation. The company shared many examples of rapid progress made over the last 12 months in those areas, including:

      • More than 2,000 enhancements to its cloud portfolio
      • More than 12,000 organizations benefiting from its modern user experience, SKY UX™
      • New integrations and capabilities launched in every solution category the company offers

      More than 40 Product Announcements to Power an Ecosystem of Good

      Blackbaud made more than 40 announcements during the conference, including:

      The Next Generation of Online Marketing:  bbcon attendees were introduced to the next generation of Luminate Online™, Blackbaud’s leading online marketing solution. Following a beta program that engaged more than one thousand users, the solution is now generally available. “With Luminate Online, we’re reinventing what digital marketing can do for nonprofits in a multi-channel and supporter-centric era,” said McDearis. “Robust and nimble campaign management, built-in analytics, powerful SKY Reporting™ and social listening are just the tip of the iceberg in terms of how we’re empowering organizations to make more strategic decisions and execute more effective campaigns.”

      Open, REST APIs: Delivering on its commitment to embrace an open delivery model, the company shared news about its successful early adopter program for SKY API™ and announced it will be generally available in winter of 2016. “We recognize the importance of integrating our solutions with other systems our customers may use, like those that run their back office,” said Westmoreland. “As a result, we’re making that easy by offering integrations with Salesforce and Microsoft Office in the near future. These integrations are powered by SKY API, which, when coupled with our open-source SKY UX framework, provides developers with a complete solution to support their innovation.”

      Sustainable Development Goals: Blackbaud also announced it will be building taxonomy for the United Nations’ Sustainable Development Goals (Global Goals) into its solutions, starting with Blackbaud Outcomes™ in early 2017. “The entire sector is moving toward this taxonomy to better gauge and measure the impact of investments in social good,” said McDearis. “Imagine the speed at which we, working together, could advance the entire social good movement by integrating this common language across a common technology platform. Blackbaud is paving the way for the technology sector by embracing the Global Goals taxonomy as part of our solution roadmaps.”

      Expanded Peer-to-Peer Offerings: everydayhero®, Blackbaud’s innovative crowdfunding solution, has expanded beyond its consumer-facing capabilities, now offering nonprofits the ability to deploy branded campaigns and implement virtual events. Blackbaud also announced that everydayhero seamlessly integrates with Raiser’s Edge NXT™ and eTapestry™ to provide comprehensive access to supporter and fundraising data.

      Blackbaud also announced the addition of new, customer- and best-practice inspired capabilities across its entire solution lineup for nonprofits, education institutions, foundations, corporations, and individual change agents:

      • Expanded artificial intelligence, analytics and SKY Reporting capacities available today, and continuously growing as part of an Intelligence for Social Good™ innovation roadmap spanning every portfolio category.
      • User experience innovations like new dashboards that are live today, and other capabilities planned for winter release including “fundraiser on the go” in Blackbaud CRM™, new workflows for Gifts Online™, a new events module for AngelPoints™ and more.
      • New customer-requested enhancements available today include member-only events in Altru™; with others coming soon like guest passes in Altru, check-printing for Financial Edge NXT™ and more.
      • New integrations available today like Blackbaud’s On Products with Microsoft OneNote, Luminate Online with Attentive.ly™; and others coming this winter like contracts integration for Onboard™ and Smart Tuition™, new checkout and payment options in various solutions and more.

      bbcon 2016 also featured appearances by special guests from industry leaders like Microsoft, who discussed its commitment to securely powering Blackbaud’s leading cloud for the social good community.

      In conjunction with this morning’s main event, Blackbaud will host an onsite Investor Day. More than 75 investors, analysts and financial advisors will gather to hear from President and CEO Mike Gianoni and Chief Financial Officer Tony Boor about Blackbaud’s execution against strategic 2016 objectives and its outlook for 2017.

      Blackbaud will wrap its third and final day of bbcon 2016 on Friday, featuring special guests, like humanitarian activist Ronan Farrow, and other exciting announcements. Media interested in attending to hear the major announcements during the conference should contact Nicole.McGougan@Blackbaud.com. For more information, visit www.bbconference.com. Follow the conference news on Twitter at www.twitter.com/blackbaud or like Blackbaud on Facebook® at www.facebook.com/blackbaud.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud to Announce Unprecedented Number of Innovations at Annual Conference for Social Good Community

      Software leader kicks off bbcon 2016 with launch of Blackbaud Institute for Philanthropic Impact

      Charleston, S.C. (October 26, 2016) — Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today welcomed thousands of change-makers for its annual three-day conference. Nonprofits, education institutions, foundations and corporations gathered at the Gaylord National Harbor to explore innovation, network and share best practices at the intersection of technology and social good.

      bbcon 2016 offers more than 200 expert-led sessions spanning topics from cloud innovation, big data and artificial intelligence, to Omni-channel marketing, the next generation of fundraising and more. Attendees will also hear directly from industry innovators like Microsoft and the UN Foundation.

      Mike Gianoni, Blackbaud’s president and CEO, kicked off bbcon 2016 by reflecting on the company’s rapid innovation, highlighting stories of customer success and making commitment to make at least 40 strategic announcements throughout the conference.

      Among the first major announcements was the launch of the Blackbaud Institute for Philanthropic Impact. In partnership with key influencers and organizations across the sector, the Blackbaud Institute will lead strategic research initiatives designed to provide direct, informative perspectives on best practices and other industry trends. “To see a healthy, sustained movement, the social good community needs to be able to access and leverage an ongoing stream of actionable insight,” said Gianoni. “In collaboration with our strategic partners, the Blackbaud Institute will tackle the most pressing questions on the topic of philanthropy; equipping the world’s change agents with the knowledge they need to contribute to a thriving ecosystem of good.”

      News of the Blackbaud Institute is receiving rave reviews out of the gate from leading voices in the market:

      • “Blackbaud has consistently demonstrated an understanding of how research and data can be used to inform our sector and help drive a collective rise in social good,” said Jason Lee, interim president and CEO of Association for Fundraising Professionals (AFP). “It’s exciting to see the company deepen its commitment to growing the body of knowledge and resources through the launch of the Blackbaud Institute.”
      • “I see the Blackbaud Institute as a great resource for practitioners to stay on top of the latest research and expert strategies,” said Amy Sample Ward, CEO of the Nonprofit Technology Network (NTEN). ”For people working in philanthropy, it will arm them with the tools and skills they need to keep pace with ever-changing technology.”

      In conjunction with today’s announcement, the Blackbaud Institute released a self-service resource library and “Sustainers in Focus,” a report to help organizations understand how expanding recurring revenue can impact their bottom line.

      Aaron Sherinian, chief communications and marketing officer for the U.N. Foundation also joined the main stage at bbcon to discuss the mounting importance of cross-sector alignment around the Sustainable Development Goals. “When governments, the private sector, nonprofits, civil society and individuals unify around the Global Goals, we are speaking a common language that organizes, collaborates and gauges progress within the social good movement,” said Sherinian.

      Blackbaud’s Vice President of Data and Analytics, Steve MacLaughlin, shared Blackbaud’s comprehensive approach to the Social Good Sciences™, which combines big data, artificial intelligence, analytics and unmatched expertise to give customers unmatched, value-added insight and capabilities.

      Day two of bbcon 2016 will kick off on Thursday morning with major announcements from the leaders of Blackbaud’s innovation factory, Kevin McDearis, EVP and chief products officer, and Mary Beth Westmoreland, chief technology officer. Also on Thursday, attendees will have the opportunity to participate in an event, called “Off the Grid at bbcon,” that creates collisions between technologists and social good organizations. Attendees will have the opportunity to see the latest disruptive innovation from Blackbaud and then will vote for the creation they would most like to see built into the company’s next generation solution lineup.

      The #bbcon Social Media Lounge will be open throughout the conference, featuring pop-up sessions led by industry experts. Steve MacLaughlin of Blackbaud, Lyndal Cairns of NTEN, and Jeanette Russell and Rosalyn Lemieux of Attentive.ly (a Blackbaud company) are among those scheduled to present.

      Media interested in attending to hear the major announcements during the conference should contact Nicole.McGougan@Blackbaud.com. For more information, visit www.bbconference.com. Follow the conference news on Twitter at www.twitter.com/blackbaud or like Blackbaud on Facebook at www.facebook.com/blackbaud. To learn more about the Blackbaud Institute for Philanthropic Impact, and for additional resources and supporting materials, visit www.blackbaudinstitute.com.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Adopts Stock Compensation Accounting Standard; Increases 2016 Operating Cash Flows Expectations

      Charleston, S.C. (October 24, 2016) – Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced that it increased its full-year operating cash flow expectations for 2016 as a result of its early adoption of ASU 2016-09, Compensation – Stock Compensation (Topic 718), Improvements to Employee Share-Based Payment Accounting (ASU 2016-09). The Company now expects its full-year cash flow from operations for 2016 to be $147.0 million to $157.0 million, up from $135.0 million to $145.0 million previously, and reaffirmed its previously announced non-GAAP revenue, non-GAAP income from operations, non-GAAP operating margins and non-GAAP diluted earnings per share expectations for 2016.

      “We are maintaining our non-GAAP financial guidance while increasing cash flow from operations to account for the early adoption of ASU 2016-09,” said Tony Boor, Blackbaud’s executive vice president and CFO. “Our updated guidance indicates organic revenue growth acceleration, improved profitability and increased cash flow for the full-year when compared to 2015.”

      Adoption of New Share-based Compensation Expense Accounting Standard

      During the three months ended September 30, 2016, Blackbaud early adopted ASU 2016-09, which addresses, among other items, the accounting for income taxes and forfeitures, and cash flow presentation of share-based compensation. Under ASU 2016-09, excess tax benefits generated upon the settlement or exercise of stock awards are no longer recognized as additional paid-in capital but are instead recognized as a reduction to income tax expense. This change in accounting for income taxes is effective on a prospective basis as of the beginning of the 2016 fiscal year. Cash flows related to excess tax benefits are required to be presented as an operating activity rather than a financing activity. In addition, all cash tax payments made on an employee’s behalf for shares withheld upon vesting or settlement are required to be presented as a financing activity. Blackbaud adopted all amendments related to cash flow presentation on a retrospective basis.

      The early adoption of ASU 2016-09 increased GAAP net income by $1.2 million for both the three months ended March 31, 2016 and June 30, 2016, respectively, and increased net cash provided by operating activities and net cash used in financing activities by $6.7 million and $4.1 million for the three months ended March 31, 2016 and June 30, 2016, respectively. The impacts of adoption are reflected in Blackbaud’s guidance and will be reflected in its results for the nine months ended September 30, 2016. In addition, retrospective application of the amendments related to cash flow presentation resulted in a $4.2 million increase in both net cash provided by operating activities and net cash used in financing activities for the nine months ended September 30, 2015. Blackbaud will provide more detailed information regarding the impact of the early adoption of ASU 2016-09 in its quarterly report on Form 10-Q for the quarter ended September 30, 2016.

      Financial Outlook: Full-Year Financial Guidance

      • Non-GAAP revenue of $725.0 million to $740.0 million
      • Non-GAAP income from operations of $141.0 million to $147.0 million
      • Non-GAAP operating margin of 19.4% to 19.9%
      • Non-GAAP diluted earnings per share of $1.90 to $1.98
      • Cash flow from operations of $147.0 million to $157.0 million

      Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to its most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from the company’s non-GAAP counterparts.

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department.

      Non-GAAP Financial Measures
      Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

      Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud’s ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud’s ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Investor Contact
      Mark Furlong
      Director of Investor Relations
      843-654-2097
      Mark.furlong@blackbaud.com

      Press Coverage Highlights for October 8 – 21

      Our data,  expertise, and more were featured in many prominent publications, such as CNBC, Daniel Island News, Philanthropy News Digest, CSRwire.com, and Chronicle of Philanthropy

      • When giving, make sure you get that legitimate deduction
        CNBC, 10.21.2016
        In fact, November and December are the biggest months for charitable donations, accounting for a quarter of the year’s haul to U.S. charities, according to Blackbaud, a leading cloud software company powering social good.
      • Blackbaud Hires Education, Healthcare Heads
        The Progressive Accountant, 10.17.2016
        Nonprofit software vendor Blackbaud has hired presidents of two groups that address key vertical markets. The Charleston, S.C.-based company has…

       

      Blackbaud Announces Keynote Speakers for 17th Annual Conference for the Social Good Community

      bbcon 2016 to help leading organizations embrace the latest in innovation to accelerate impact

      Charleston, S.C. (October 17, 2016) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the lineup for the largest annual conference exclusively for the social good community, bbcon 2016, being held October 26-28 just minutes outside of Washington, D.C. at the Gaylord National Resort and Convention Center, National Harbor, MD.

      Each year bbcon convenes thousands of change-makers to share the latest insights, trends and innovation—from fundraising and marketing strategies, to best practices for accounting and stewardship, to technology advancements, and more. This year, the conference will feature more than 200 expert-led sessions and will be joined by some of the world’s most noteworthy voices in the social good movement.

      aaron-sherinan-headshotbbcon 2016 will be kicked off by Chief Communications and Marketing Officer for the UN Foundation, Aaron Sherinian, who passionately supports the advancement of global activism and philanthropy. Sherinian will participate in our innovation sessions during Wednesday’s opening keynote to discuss the U.N.’s Sustainable Development Goals and how governments, the private sector, civil society and individuals need to come together for the goals to be reached. Sherinian’s career has focused on the intersection of global issues, international development, communications, public relations and public diplomacy. He has helped build some of the most talked about milestones in digital global engagement around causes and United Nation issues over the last few years, including the Social Good Summit, #GivingTuesday, Rio+Social and the Momentum1000 global social media rally, and more.

      ronan-for-wordpressJournalist, human rights attorney and former U.S. government advisor Ronan Farrow will take the main stage as bbcon’s closing keynote speaker to share how his personal stories have inspired him to take action, give back, and provide a voice to the disenfranchised. As a prominent voice on global youth activism, he will also share his insights into how to connect with millennials in new, innovative ways– tapping into their energy, creativity, problem-solving and passion to fuel the global good takeover. You can currently see his reporting on NBC, including in his investigative series, “#Undercovered with Ronan Farrow,” which airs on NBC’s “Today Show.” He has also written about human rights and foreign policy for The New York Times, The Los Angeles Times, The Wall Street Journal and more. He previously served as a state department diplomat in Afghanistan and Pakistan, and as a spokesperson for youth at UNICEF in Nigeria, Angola and the Darfur region of Sudan. The Yale Law School graduate has been named “activist of the year” by New York Magazine, was twice named as one of the “30 under 30” by Forbes Magazine, and has received numerous awards for his humanitarian efforts.

      Attendees will also have the opportunity to network with their peers and participate in educational sessions led by thought leaders and expert practitioners. Examples include:

      • Blackbaud technology sessions hosted by the company’s executives and senior technologists, to include roadmaps, customer highlights and special announcements.
      • Big Idea sessions that bring together executives, technology gurus and nonprofit professionals to catalyze new ideas. Including experts like; Mike Johnston, President & Founder, HJC New Media, Gail Perry, International Fundraising Consultant and Fired-Up Fundraising and Andrew Means, Uptake Foundation, and Co-Founder of The Impact Lab.
      • Social Media Lounge – with interviews and pop-up sessions with nonprofit leaders on topics that help organizations learn best practices and how to use the latest technology to help fuel their mission.
      • This year’s bbcon conference will also host Blackbaud’s Annual Investor Day on October 27.
      • To extend a special welcome to MicroEdge customers, Blackbaud will host a MicroEdge Day for Corporations and Foundations on October 25.

       “bbcon is the premier industry event for anyone involved in the social good movement. Whether you’re a nonprofit, corporation, foundation or educational institution, our goal is to offer an unparalleled learning experience coupled with innovative technology insights to guide fundraising strategies and help attendees accelerate their organization’s impact on the movement,” said Mike Gianoni, president and CEO.

      For more information or to register, visit www.bbconference.com. Follow the conference news on Twitter at www.twitter.com/bbcon or like Blackbaud on Facebook at www.facebook.com/blackbaud.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Steps Up Commitment to Strategic Markets

      Announces the appointment of two new presidents to lead healthcare and higher education verticals

      Charleston, S.C. (October 13, 2016) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the appointment of education technology veteran leader, Tim Hill, as president of its Higher Education Solutions group and healthcare marketing and communications expert, Russ Cobb, as president of its Healthcare Solutions group.

      Blackbaud’s Enterprise Markets Group will continue to serve the horizontal and vertical needs of customers while expanding its current services for greater interconnectivity within its healthcare and higher education markets. The company will continue to support other strategic verticals, such as K-12, corporations and foundations, arts & culture, and faith-based organizations, where it has long demonstrated success.

      “As 2017 approaches, we have a significant opportunity to accelerate both customer value and business growth by focusing on strategic opportunities in select vertical markets,” said Mike Gianoni, Blackbaud president and CEO. “We are formalizing our vertical-focused business structure to provide unprecedented total solutions for nonprofits, corporations, foundations and educational institutions that rely on our software to fuel their missions.”

      Tim Hill Joins Blackbaud as President of Higher Education Solutions
      As president of Blackbaud’s Higher Education Solutions group, Hill will lead the overall business strategy and companywide sales, vertical marketing and partner ecosystem development. He is an award winning sales, marketing and business leader who served as an executive at growth companies like Iomega, Software AG and Blackboard. Hill holds a Bachelor of Arts degree in marketing and business from Taylor University.

      “I’m passionate about higher education and the affirmative mission of our academic institutions. Our vision for the higher education vertical is to be the innovative solution provider that impacts the entire income stream for our customers,” said Hill. “From student engagement to alumni activation to fundraising and insightful analytics, our goal is for Blackbaud to be a trusted adviser and partner delivering innovative, sustainable growth.”

      Russ Cobb Joins Blackbaud as President of Healthcare Solutions
      As president of Blackbaud’s Healthcare Solutions group, Cobb will build the overall business strategy and lead companywide sales, vertical marketing and partner ecosystem development. Prior to joining Blackbaud, Cobb spent the last five years with Allscripts Healthcare Solutions, Inc. in various executive marketing roles, including vice president of global marketing & communications.

      “It’s exciting to look at healthcare technology through the lens of the rapid-changing world of philanthropy. And even more so to link Blackbaud’s core platforms and capabilities to the healthcare IT ecosystem in which I have spent the last decade,” said Cobb. “Blackbaud is an expert in consumer targeting, predicting behaviors and managing complex engagements – all pivotal in healthcare today for constituents and consumers.  I am thrilled to strengthen this vertical with a client-first focus, solidify our core business and extend our reach with new solutions that power healthcare organizations – and ultimately life-saving care – to new levels of success.”

      Cobb also served in marketing, sales and professional services roles with Siemens Healthcare and he began his career at IBM as part of the team that developed and launched Websphere Business Integration globally. Cobb earned a Bachelor of Arts degree from the University of North Carolina at Chapel Hill and a Master of Business Administration degree from the UNC Kenan-Flagler Business School.

      “The addition of these two innovative leaders coupled with a mission-based focus for these verticals will empower our customers and increase Blackbaud’s speed to market with our open cloud solutions. Our goal is to enable a new level of innovation in these verticals allowing organizations to focus on positive change, community contributions and social good overall,” Gianoni concluded.

      For more information about Blackbaud, visit www.blackbaud.com.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Blackbaud Anticipates Record-Breaking Donations on #GivingTuesday 2016

      Blackbaud’s #GivingTuesday data shows consistent double-digit, year-over-year growth in online donations, benefiting thousands of charities, nonprofits and communities worldwide

      Charleston, S.C. (October 11, 2016) — #GivingTuesday, the philanthropic movement encouraging charitable giving following Black Friday and Cyber Monday, is expected to have its most successful year to date in 2016. As a founding partner of the movement, Blackbaud (NASDAQ: BLKB) the world’s leading cloud software company powering social good, has tracked the data behind the dollars since the movement’s creation.

      The global day of giving takes place on November 29 and is fueled by social media.  Blackbaud is proud to power a majority of the online donations made that day in the United States through its work with approximately 35,000 social good organizations.

      “Blackbaud has seen consistent double-digit, year-over-year growth in online donations on #GivingTuesday,” said Mike Gianoni, president and CEO. “In 2012 we processed $10.1 million in online donations, and last year’s donations hit nearly $40 million.  With nearly 300 percent growth, if #GivingTuesday remains on this trajectory, we anticipate it will have a record-breaking year in 2016.”

      According to Blackbaud’s #GivingTuesday Trends Report, which analyzed data from more than 4,300 organizations, online and smart phone donations continue to trend upwards as well.

      “The report shows that online donations on #GivingTuesday grew by 52 percent, and 17 percent of donors used a mobile device,” said Steve MacLaughlin, director of Analytics, Blackbaud. “The rate of mobile giving began accelerating at 3 p.m. and peaked at 10 p.m. EST, when 42 percent of all online donors were using their phones or tablets.”

      Additional findings from Blackbaud’s analysis of #GivingTuesday trends:

      • Faith-based, education, and human services organizations receive the largest percentage of #GivingTuesday online donations.
      • Large organizations have received the most online donations on #GivingTuesday, but this trend is
      • The average online gift amount was $137 per donation last year, an increase of 6%. Online donations tend to be larger than traditional direct mail gifts and #GivingTuesday donors also show this behavior.
      • Mobile giving on #GivingTuesday continues to increase and echoes other trends in smart phone use by donors

      “Many charities use #GivingTuesday as a launch pad to boost donations through the end of the year, when non-profits typically see spikes in financial contributions and volunteer hours,” added Gianoni. “Blackbaud is working with top charities including The Salvation Army, Feeding America and the World Wildlife Fund to optimize the potential for #GivingTuesday donations through website redevelopment, mobile optimization, social listening, targeted online fundraising and increased use of data analytics.”

      Blackbaud will provide key reporting, trend data and commentary throughout #GivingTuesday 2016 to assess the growth and impact of the movement. Keeping with the spirit of the season, Blackbaud will waive its administration fees for any U.S. donations made on #GivingTuesday via Blackbaud’s crowdfundraising solution, everydayhero®.

      #GivingTuesday is celebrated annually on the Tuesday following Thanksgiving. The philanthropic movement began in 2012 as a way to encourage people to make donations to charities, volunteer, and generally support humanitarian efforts to improve the world. Since its inception, #GivingTuesday has engaged over 10,000 nonprofit organizations worldwide and impacted over a million individuals in more than 70 different countries.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

      Forward-looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Press Coverage Highlights for September 24 – October 7

      Our data,  expertise, and more were featured in many prominent publications, such as Reuters Insider,
      Fast Company – Coexist, UK Fundraising and LA Times

      • 5 tips for savvy donorsLos Angeles Times Online, 10.04.2016
        …giving is done in the last three months of the year, according to Blackbaud Inc., a leading supplier of software and data intelligence…
      • NEW HEAD AT EVERYDAYHEROBob Scott’s Insights, 9.29.2016
        Blackbaud has named Jerry Needel as president of Everydayhero, its subsidiary that markets crowdfundraising products. Before moving to the…

      Blackbaud Among the First Companies Certified under EU-U.S. Privacy Shield

      New framework provides clarity for businesses and builds customer trust

      Charleston, S.C. (October 4, 2016) — Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced that it is among the first wave of organisations to certify to the U.S. Department of Commerce that it adheres to the new EU-U.S. Privacy Shield principles.

      The European Commission recently adopted the EU-U.S. Privacy Shield as a replacement for the Safe Harbor mechanism. EU law prohibits the transfer of data belonging to EU residents to other countries whose laws may not protect personal information as stringently as in the EU. The Privacy Shield bridges the gap between U.S. privacy laws and the EU’s and permits the unfettered flow of data from European countries to companies in the U.S. that certify their compliance with the Privacy Shield.

      The Privacy Shield allows U.S. companies certifying that their data practices meet the framework’s principles to receive the personal information of EU residents. These new principles encompass the European belief that the protection of one’s own personal data is a fundamental right. The Privacy Shield framework allows Blackbaud to receive data from European customers and donors, and brings guidance and clarity to how all companies in the United States can ensure an adequate level of protection for EU residents’ personal information.

      This new framework will raise the bar for all U.S. companies in their treatment of personal data from the EU, including requiring such companies to better safeguard data, provide clear notices, limit their collection and use of data, and give EU data subjects certain rights to access and correct their data. The Privacy Shield also provides for stronger monitoring and enforcement by the U.S. Department of Commerce and Federal Trade Commission (FTC), including increased cooperation with the European Data Protection Authorities.

      “Adhering to the principles of the EU-U.S. Privacy Shield aligns with our values and our pledge to our customers to always hold the protection of their data as paramount,” said Jon Olson, senior vice president and general counsel. “The new robust framework provides clarity for global businesses like ours and peace of mind for our customers that their data is safe.”

      Officials agree it will bolster the level of trust with Europeans that government and business are working together to safeguard personal data transfers vital to transatlantic commerce.

      For more information, please see the Blackbaud Privacy Shield Certification Notice and Blackbaud’s listing in the Privacy Shield Register.

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, Ireland, and the United Kingdom. For more information, visit www.blackbaud.com.

      Media Contact
      Nicole McGougan
      Public Relations
      843.654.3307
      media@blackbaud.com

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