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      Latest News

      Blackbaud wins big at Gainsight’s Pulse 2017!

      Blackbaud was recognized by Gainsight, the leading customer success platform provider, with a Sally Award for Customer Success Excellence. Gainsight presented the award to Dorie Wallace and Esther Pomelo-Fowler, Blackbaud’s vice presidents of customer success, during Pulse 2017, the largest conference for the customer success industry with over 4,000 members of the community in attendance. This is a wonderful recognition and we’re beyond proud of our Customer Success team!


      Blackbaud Recognized as one of Forbes America’s Best Mid-Size Employers 2017

      Blackbaud ranked on the Forbes America’s Best Mid-Size Employers 2017 list for the second year in a row! Blackbaud was recognized in the IT/Internet software category alongside 24 other comparable leading companies, such as Esri, MathWorks, Hyland Software, World Wide Technology, Netsuite, and Homeadvisor. What’s most exciting about this award is that Blackbaud employees played a huge role in making this happen. Blackbaud employees and non-employees (who were asked to name companies they would refer) responded favorably about Blackbaud in the survey at a volume that elevated us into the top 301 midsize companies list.




      Women’s Refugee Commission Names Blackbaud Executive Catherine LaCour to Board of Directors

      Previously serving as a Commissioner, Catherine LaCour has been appointed to the Board of Directors for Women’s Refugee Commission, a nonprofit advocating for laws, policies and programs to improve the lives and protect the rights of refugee women and children. As Blackbaud’s SVP of Corporate Marketing with more than two decades of leadership experience on the front lines of social good innovation across the public, private and social sectors, Catherine brings deep passion for the role every individual and organization can play in building a better world.

      “In this time of unprecedented need, it’s an honor to join an inspiring, dedicated team of leaders advocating for the rights and protection of women, children, and youth displaced by conflict and crisis. I look forward to bringing fresh thoughts and ideas for WRC’s impactful initiatives, such as the annual Voices of Courage Awards Luncheon and OFN’s Advocacy Day 2017.” – Catherine LaCour

      At Blackbaud, we seek to help nonprofits drive positive change and to be a good corporate citizen. Often, the two are intertwined, as we strive to make a difference both through what we do as a company and how we serve as individuals. So much so, that in our annual employee engagement survey, 85% of employees stated that Blackbaud’s work with nonprofits was important in their decision to join the company. In addition, 86% of employees have volunteered in the past 12 months, and 25% serve on a nonprofit board or committee. People come to the company because of who we work with, and they stay because they are invested both in what they are able to do professionally and the philanthropic opportunities they engage in personally.


      eTapestry, Raiser’s Edge NXT and Financial Edge NXT Recognized as 2017 Top Rated Solutions

      We all know that buyers do significant research online prior to engaging with sales, and put a lot of stock in what their peers think. As part of our effort to ensure that Blackbaud solutions are represented well in this critical online research phase of the buyer’s journey, we know that it’s important to ensure we have great customer feedback for our solutions on technology review sites.

      We are pleased to share that eTapestry, Raiser’s Edge NXT and Financial Edge NXT have been awarded top solution recognition by TrustRadius, a trusted review site for business technology.

      TrustRadius awarded its 2017 Top Rated badges to products with the highest ratings in 79 of the most popular B2B software categories. Based solely on end-user data, these awards are unique in that they truly represent the authentic voice of the customer. Raiser’s Edge NXT and eTapestry were awarded a Top Rated Badge in the category of Nonprofit Constituent Relationship Management Software and Financial Edge NXT was awarded a Top Rated Badge in the very competitive category Accounting and Budget Software.

      “Every organization looking to streamline their financial processes should be on Financial Edge NXT. Financial Edge NXT streamlined our monthly reconciliation and drastically improved our reporting time and depth. Our part time CFO was able to do his job more effectively in less time which saved our organization major money.”

      Megan Thie, Director of the Cathedral Fund, Cathedral High School
      Read Megan’s full review of Financial Edge NXT

      “We were able to increase our number of donors giving by nearly 10% year over year. Our average gift size almost doubled in our most recent annual appeal. The ability to personalize communications donors greatly increased. Our IT staff has been able to focus on other areas of our organization as this product is in a fully hosted environment all updates and repairs are made by Blackbaud. The success we were able to recognize in the first year of having Raiser’s Edge NXT has paid for this product many times over. We are blessed to have Blackbaud as a partner in our continued success.”

      – Andy Schroeder, Director of Development at Sisters of Charity of the Blessed Virgin Mary
      Read Andy’s full review of Raiser’s Edge NXT

      “I love eTapestry. It is the most user-friendly database I’ve ever used. Ever. Easiest format for establishing limited permissions for other staff and board members. Highly recommend. The standard and benchmark reports are logical and can be viewed or exported in any format. The live chat tech support is the best I’ve ever used, ever.”

      – Christine Destry, Development Director at Boys & Girls Club of Whatcom County
      Read Christine’s full review of eTapestry

      2017 Trust Radius FE NXT 2017 TrustRadius eTap 2017 TrustRadius RE NXT

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