New Report Shows Growth in Charitable Giving in the Midst of an Uncertain Philanthropic Landscape

The Blackbaud Institute reveals overall giving increased 4.1 percent
and online giving grew 12.1 percent compared to 2016

Charleston, S.C. (February 15, 2018) — Based on the largest analysis of overall and online giving data, Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the availability of its annual Charitable Giving Report, featuring the earliest, most comprehensive look at how fundraising performed in 2017. As philanthropy navigates tumultuous times, this latest report from the Blackbaud Institute for Philanthropic Impact™ analyzes trends from nearly $30 billion in fundraising revenue from 2017 and offers the data-backed findings to help organizations benchmark their performance and guide their fundraising strategies for the year and beyond.

“Trends in the 2017 Charitable Giving Report show very positive signs for the emergence of digital and mobile giving,” said Steve MacLaughlin, Blackbaud’s vice president of data and analytics and senior advisor to the Blackbaud Institute. “Organizations that commit to reaching their supporters through the right channels at the right time will find continued success in these rapidly evolving times.”

Key findings from the Blackbaud Institute Charitable Giving Report:

  • Overall giving grew approximately 4.1% in 2017
  • Online giving grew 12.1% in 2017 compared to 2016
  • Online donations made up 7.6% of all fundraising in 2017
  • #GivingTuesday online donations were up 28% in 2017
  • 21% of online donations were made on a mobile device in 2017

The 4.1% increase in giving during 2017 was a substantial jump compared to relatively flat growth in 2016. A strong stock market, spikes in giving in response to political issues, and the continued shift to digital giving all influenced giving in 2017. This growth was also fueled by a 5.1% increase in giving during the final three months of 2017.

According to the report, international affairs organizations had the largest growth in overall fundraising and faith-based organizations experienced the largest growth in online giving in 2017 compared to 2016. Only arts and culture and K–12 education institutions experienced minimal year-over-year declines in overall fundraising, and all sectors had growth in their online giving programs in 2017. Online giving to small nonprofits grew 10.7%, medium organizations grew 14.9% and large organizations grew by 11.0%, while overall giving to small organizations grew by 4.2%, medium organizations increased 3.9% and large organizations experienced the most growth at 4.3% on a year-over-year basis.

To view more charitable giving trends, statistics on retention, donor characteristics and average donation amounts, download the report at www.blackbaudinstitute.com/charitablegiving.

About the Blackbaud Institute for Philanthropic Impact
The Blackbaud Institute drives research and insight to accelerate the impact of the social good community. It convenes expert partners from across the philanthropic sector to foster diverse perspectives, collective thinking, and collaborative solutions to the world’s greatest challenges. Using the most comprehensive dataset in the social good community, the Blackbaud Institute and its partners conduct research, uncover strategic insight, and share results broadly, all in order to drive effective philanthropy at every stage, from fundraising to outcomes. Knowledge is powering the future of social good, and the Blackbaud Institute is an engine of that progress. Learn more, sign up for the newsletter, and check out the latest resources at www.blackbaudinstitute.com.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Blackbaud Gives Special Stock Award to Employees Worldwide

Charleston, S.C. (February 7, 2018) – Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced plans to provide a one-time stock award for eligible employees, equivalent to approximately $2,000 (USD).

On the heels of its 2017 fourth quarter and full year earnings announcement, the company said that, based on business performance, outlook and a recent change to federal tax law, it will give a one-time stock award to all full-time employees who do not receive equity as part of the annual Corporate Employee Stock Award Program.

Blackbaud, who was recently named one of Fortune’s 56 Companies Changing the World, Forbes’ Best Employers for Diversity, Forbes’ Most Innovative Growth Companies and Forbes’ America’s Best Midsize Employers for two consecutive years, and recognized with many other regional and national accolades for its performance and workplace culture, says today’s announcement is part of an ongoing commitment to making the Charleston, South Carolina-based tech company the best place to work with the most competitive and compelling benefits in the industry. Blackbaud has approximately 3200 employees in offices around the world.

“We make unmatched investments in R&D so our customers can achieve their most ambitious goals, but it is our people who are the secret sauce behind everything good we do,” said Mike Gianoni, president and CEO of Blackbaud. “They volunteer over 100,000 hours to causes annually, they go above and beyond to pitch in as an extended member of our customers’ teams; they do whatever it takes to help our customers advance global good because they are deeply motivated by the idea that good truly can take over the world. After another strong year of performance with record-level customer satisfaction, it seemed fitting to celebrate our people and make another investment back in them, by ensuring that as owners, they are all participants in our company’s and customers’ success.”

Blackbaud says the awards will be issued on February 28, 2018 and will vest one year later. For more information about Blackbaud, visit www.blackbaud.com.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contact:
Nicole McGougan
Public Relations Manager
843-654-3307
nicole.mcgougan@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: the predictability of our financial results, expectations that our revenue will continue to grow, and expectations that we will achieve our projected 2018 full-year financial guidance. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Blackbaud Announces 2017 Fourth Quarter and Full Year Results

Fourth Quarter Recurring Revenue Grows 15% representing 84% of total revenue;
Achieves 2017 Financial Guidance Topping Free Cash Flow Estimate; Announces 2018 Financial Guidance

Charleston, S.C. (February 6, 2018) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced financial results for its fourth quarter and fiscal year ended December 31, 2017.

“This was a big year for Blackbaud; we furthered our strategic growth objectives, were named to Fortune’s 56 ‘Companies Changing the World’ list, climbed IDC’s ranking to the world’s 24th largest cloud software vendor, and most importantly, accelerated the pace of innovation and drove outcomes for our growing base of over 40,000 customers,” said Mike Gianoni, Blackbaud’s president and CEO. “The business has never been stronger and our revenue is more predictable than ever with over 80% of revenue now recurring and growing in the double-digits annually. With the combined success of our results last year, our outlook for 2018, and the recent change in the federal tax law, we are awarding an equity grant of approximately $2,000 for each Blackbaud employee not currently receiving equity so that all employees are owners and can participate in the company’s success.”

Fourth Quarter 2017 Results Compared to Fourth Quarter 2016 Results:

  • Total GAAP revenue was $217.0 million, up 9.4%, with $181.9 million in GAAP recurring revenue, representing 83.8% of total GAAP revenue, and $151.9 million in GAAP subscription revenue, representing 70.0% of total GAAP revenue.
  • Total non-GAAP revenue was $218.8 million, up 10.3%, with $183.7 million in non-GAAP recurring revenue, representing 84.0% of total non-GAAP revenue, and $153.7 million in non-GAAP subscription revenue, representing 70.3% of total non-GAAP revenue.
  • Non-GAAP organic revenue increased 4.4%, non-GAAP organic recurring revenue increased 8.8%, and non-GAAP organic subscription revenue increased 16.2%.
  • GAAP income from operations decreased 22.0% to $18.7 million, with GAAP operating margin decreasing 350 basis points to 8.6%.
  • Non-GAAP income from operations increased 5.0% to $46.0 million, with non-GAAP operating margin decreasing 110 basis points to 21.0%.
  • GAAP net income increased 77.7% to $30.7 million, with GAAP diluted earnings per share of $0.64, up $0.28.
  • Non-GAAP net income increased 5.1% to $29.4 million, with non-GAAP diluted earnings per share of $0.61, up $0.02.
  • Non-GAAP free cash flow was $43.4 million, a decrease of $0.6 million.

“We achieved our 2017 full-year financial guidance, exceeding the mid-point of our estimates and topping the high-end of our free cash flow range, executed against our long-term aspirational goals, and as our 2018 full-year financial guidance shows, we’re optimistic about the year ahead,” said Tony Boor, Blackbaud’s executive vice president and CFO. “Our free cash flow improvement is particularly strong for a second consecutive year. We’re updating our non-GAAP tax rate to correlate with our GAAP estimate, reducing our full-year tax rate from 32% in 2017 to 20% in 2018, which is primarily driven by the U.S. federal rate change. We’re also adopting ASC606 in 2018 and expect the largest financial effect to be associated with the deferral of commissions expense, which will positively impact our profitability.”

An explanation of all non-GAAP financial measures referenced in this press release, including Blackbaud’s definition of non-GAAP free cash flow, is included below under the heading “Non-GAAP Financial Measures.” A reconciliation of the company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights:

Visit www.blackbaud.com/press-room for more information about Blackbaud’s recent highlights.

Full-Year 2017 Results Compared to Full-Year 2016 Results:

  • Total GAAP revenue was $788.3 million, up 7.9%, with $651.0 million in GAAP recurring revenue, representing 82.6% of total GAAP revenue, and $522.9 million in GAAP subscription revenue, representing 66.3% of total GAAP revenue.
  • Total non-GAAP revenue was $790.8 million, up 7.7%, with $653.4 million in non-GAAP recurring revenue, representing 82.6% of total non-GAAP revenue, and $525.2 million in non-GAAP subscription revenue, representing 66.4% of total non-GAAP revenue.
  • Non-GAAP organic revenue increased 5.4% and non-GAAP organic recurring revenue increased 10.1%, and non-GAAP organic subscription revenue increased 17.9%.
  • GAAP income from operations increased 3.6% to $64.0 million, with GAAP operating margin decreasing 40 basis points to 8.1%.
  • Non-GAAP income from operations increased 12.7% to $162.5 million, with non-GAAP operating margin increasing 100 basis points to 20.6%.
  • GAAP net income increased 58.8% to $65.9 million, with GAAP diluted earnings per share up $0.50 to $1.38.
  • Non-GAAP net income increased 14.4% to $103.7 million, with non-GAAP diluted earnings per share up $0.25 to $2.17.
  • Non-GAAP free cash flow was $137.7 million, an increase of $28.2 million.

Dividend
Blackbaud announced today that its Board of Directors has declared a first quarter 2018 dividend of $0.12 per share payable on March 15, 2018 to stockholders of record on February 28, 2018. 

Financial Outlook
Blackbaud today announced its 2018 full year financial guidance, which includes anticipated impacts from adopting ASU 2014-09, Revenue from Contracts with Customers (Topic 606), in the first quarter of 2018:

  • Non-GAAP revenue of $870 million to $890 million
  • Non-GAAP operating margin of 20.6% to 21.0%
  • Non-GAAP diluted earnings per share of $2.75 to $2.88
  • Non-GAAP free cash flow of $165 million to $175 million

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

Adoption of Statement of Cash Flow Presentation Accounting Standard
During the three months ended December 31, 2017 we early adopted ASU 2016-18, Statement of Cash Flows (Topic 230) – Restricted Cash, which requires entities to show the changes in the total of cash, cash equivalents, restricted cash and restricted cash equivalents in the statement of cash flows. We retrospectively applied the changes in presentation to the statements of cash flows and no longer classify changes in restricted cash due to customers and due to customers as operating activities. Instead, changes in due to customers are now classified as financing activities. The impacts of adoption are reflected in the financial information herein. Future financial information presented in accordance with ASU 2016-18 will also include immaterial adjustments to reflect certain prior period errors. We will provide more detailed information regarding the impact of the early adoption of ASU 2016-18 in our annual report on Form 10-K for the year ended December 31, 2017. 

Conference Call Details
What:           Blackbaud’s 2017 Fourth Quarter Conference Call
When:          February 7, 2018
Time:           8:00 a.m. (Eastern Time)
Live Call:    800-289-0462 (US/Canada); passcode 492095.
Webcast:     Blackbaud’s Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Investor Contact: Media Contact:
Mark Furlong Nicole McGougan
Director of Investor Relations Public Relations Manager
843-654-2097 843-654-3307
mark.furlong@blackbaud.com nicole.mcgougan@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: the predictability of our financial results, expectations that our revenue will continue to grow, and expectations that we will achieve our projected 2018 full-year financial guidance. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud’s GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic subscriptions revenue growth and non-GAAP organic recurring revenue growth, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

Beginning in 2018, Blackbaud intends to update the non-GAAP tax rate it applies when calculating non-GAAP net income and non-GAAP diluted earnings per share in future periods. Since the first quarter of 2016, for the purposes of determining non-GAAP net income, Blackbaud has utilized a non-GAAP tax rate of 32.0% in its calculation of the tax impact related to non-GAAP adjustments. Blackbaud intends to adjust this rate to 20.0% to better reflect its periodic effective tax rate calculated in accordance with GAAP and its current expectations related to the Tax Cuts and Jobs Act, which was enacted into law on December 22, 2017 and, among other items, reduces the federal tax rate for corporations from 35.0% to 21.0% beginning in 2018. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of Blackbaud’s financial results including its periodic effective tax rate calculated in accordance with GAAP, its operating environment and related tax legislation in effect and other factors deemed necessary. All fourth quarter and full year 2017 measures of the tax impact related to non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud’s historical methodology.

Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud’s ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud’s ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.

NEW! CFO Playbook: Three Roles of the Mission-Infused Nonprofit CFO

As the leader of an organization’s finance function, the nonprofit CFO makes a critical contribution to overall mission success. While this has always been an understated reality, it is especially important in today’s climate as organizations work to meet short- and long-term challenges in an extremely competitive and constantly evolving world. In 2018, nonprofit CFOs will face many short-term and long-term challenges: new regulations, smaller budgets, and the perpetual challenge to do more with less.

Blackbaud’s new CFO playbook “Three Roles of the Mission-Infused Nonprofit CFO” begins to identify best practices and guiding questions that drive finance and mission success through defining the three major roles of the mission-infused nonprofit CFO:

●   The Builder — The builder is driven to construct a sustainable financial structure and business model that meets mission needs, goals, and aspirations over time. Such mission success represents the lasting legacy of the nonprofit CFO.

●   The Strategist — To ensure that the fiscal year financial and mission stories go as planned (or better than planned), the CFO cannot be a passive bystander; they must be an active participant. The role requires a proactive, strategic decision-maker who moves the organization along the path to mission and financial success.

●   The Cultural Trendsetter — Some say the nonprofit CFO is the loneliest job in the organization. The expectation is that the role exists to cut operations down to size and achieve bottom-line goals regardless of all the good work the organization does. However, this perception doesn’t have to be the reality; it doesn’t even have to be the perception.

This guidebook is written with the hope that its reader will consider what the connection between mission and finance means, as well as define and implement the strategies that result in better organizational outcomes. If the ultimate goal of the nonprofit sector is to positively impact society—whether through advocacy, arts, direct service, education, healthcare, public policy, research, and social services—the nonprofit CFO must have a seat at the mission table.

Download the CFO playbook at www.blackbaud.com/MissionFocusedCFOPlaybook to discover all the tools you need to become the latest edition of the nonprofit CFO.

 

 

Blackbaud Named to Forbes Best Employers for Diversity 2018

Blackbaud has been named as a leading employer for diversity by Forbes – America’s Best Employers for Diversity 2018.  Blackbaud was ranked in the IT, Internet, Software & Services category alongside 15 other comparable tech companies such as Intuit, Google, Salesforce, Amazon, Microsoft, and PayPal.  The list is a ranking of 250 employers across all industries in the United States, based on surveying thousands of employees and examining employer diversity policies, as well as diversity in executive suites and on boards. View the full listing at www.forbes.com/best-employers-diversity/list/ and additional background information regarding the survey can be found here: Statista: The Best Employers for Diversity 2018.

Blackbaud’s diversity program has been a focused and growing effort over the last two years. Our initiatives span education, awareness, recruitment, empowerment, community involvement and financial support. Some recent examples include: The recent launch of affinity groups; unconscious bias training; diversity audits and benchmarking; partnering with United Negro College Fund (UNCF) for the STEM Innovation Summit; Blackbaud Executive Women’s Summit and Blackbaud Women in Tech events; third party partnerships (ex. Fortune mentoring programs); participation as an executive board member for the SC Lowcountry Business Leadership Network focused on hiring and retaining disabled employees.

 

 

Business and Social Good

By Rachel Hutchisson, Blackbaud’s Vice President of Corporate Citizenship and Philanthropy 

My social media news feeds were atwitter last week on one key topic – the important role business must play in doing good, not just generating returns.

As a Corporate Social Responsibility (CSR) professional who has committed herself to building a thriving portfolio of give back programs at Blackbaud – a once-small-now-mid-sized company – over the past 26 years, this in itself isn’t unusual.  What made it different is that the news wasn’t limited to those already in the know, those like me who live and breathe this stuff every day.

Instead, it was in the mainstream press.  It was a conversation for the world of business overall.  And that made me very happy.

If you know me, you know that I’m passionate about the role business can, should and does play in driving cause action.  You also know that I believe there is a ridiculous amount of untapped potential for business to be an increased force for good.

I’ve spent a considerable amount of time in my career thinking, talking and writing about the power of what I call “Business Doing Good.”  Some businesses, like Blackbaud, are born with a desire to make the world better at the core of their strategies, their brands.  They exist to take on a cause-related problems that will leave the world in a better state for our children.  These shared value companies understand that driving positive change matters just as much as delivering consistent financial returns.  And when you add the employee engagement imperative to the mix – the commitment to live up to the societal expectations of those who choose to work for our companies – you end up with something powerful.

But guess what?  Embracing good as a strategy isn’t just for those who adopted the vision at the very beginning.  Organizations of all sizes can adapt, can change, can evolve over time.  In fact, they must.  As I said in my TEDx talk last year, “Good is for Everyone.”  The more organizations we have with an engaged seat at the give-back table, the more good we can accomplish in a world that certainly needs the help.

So what advice would I give to those seeking to seize the opportunity to become a force for good?  I’d begin with this… Building a focus on cause into a business begins with understanding what makes sense for your culture and your brand. 

It begins with an audit of what you already do, who you support, why you engage.  Simply reviewing past actions and intentions will reveal pieces of the puzzle you’re trying to build.

It grows into something larger, something much better, when you invest the time in hearing what your employees – at all levels – care about.  Although you may think the existing programs you support in the community and ways you give back will give you the same answer, you need to make sure you’re not off base.  If you have been top-down in your decision making, following the wishes of a dominant leader or assuming everyone agrees with your past choices for engagement, you may just find that what your people truly value is something altogether different.  It’s worth the time to check and, in the process, empower your people to help lead you in what’s next.

It’s also well worth your while to ensure you understand the values, wants and needs of the communities around you – the neighborhood you work in, those you serve as customers, those you might affect through how your organization operates.  Are there cause issues sitting on your door step that make sense for you to tackle?  Do they intersect with what your own people – who live, work and interact with these communities – are telling you?

Although the work that needs to be done to decide upon, develop and launch programs takes time and effort, it’s not actually that complicated.  It’s a process of truly taking in what you have learned, understanding what you know doesn’t fit with your brand, as much as what does.  It’s about taking steps forward and not being paralyzed by a fear that you might not know how to measure success.  It’s about progress…and, most of all, passion.

 

 

 

Blackbaud Names Catherine Cook LaCour as Chief Marketing Officer

High-impact marketing executive to lead social good software leader into next era of growth

Charleston, S.C. (January 12, 2018) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, announced today that Catherine Cook LaCour has been named Chief Marketing Officer (CMO), overseeing global marketing and the Blackbaud Institute for Philanthropic Impact™.

LaCour takes the reins as CMO for the social good software leader with a career track record of breakthrough results in the public, private and social sectors. Prior to joining Blackbaud in 2010, she served as vice president of marketing & product management at Regent Education and vice president of marketing and business development for Infotech Strategies. She also served in Africa for the International Telecommunications Union, an arm of the United Nations.

During her tenure at Blackbaud, LaCour has served in multiple marketing leadership roles. Over the last three years as senior vice president, she re-engineered Blackbaud’s corporate marketing function from the ground up and led the company to re-imagine its brand to better align with its purpose-driven mission and values. Under her leadership, Blackbaud has been honored with more than fifty noteworthy accolades and named to Fortune’s prestigious 56 “Companies Changing the World” list in 2017. She also launched the Blackbaud Institute for Philanthropic Impact to advance research and collaboration that accelerates social impact around the world.

“As we embrace our commitment to help every organization in the social good community achieve digital transformation, there is no more qualified leader than Catherine LaCour to lead our global marketing strategy,” said Mike Gianoni, president and CEO of Blackbaud. “Her track record of building high-impact marketing teams coupled with her passion for creating remarkable customer experiences will play a critical role in our next season of innovation and growth.”

LaCour is co-chair of Blackbaud’s women’s executive networking community and is actively involved as part of Fortune’s Most Powerful Women network. She regularly convenes leaders across sectors—in conjunction with platforms like the World Economic Forum and UN Week—to drive partnerships that strengthen the social economy.  She currently serves on the Board of Directors of the Women’s Refugee Commission, a nonprofit advocating for laws, policies and programs to improve the lives and protect the rights of refuge women and children. She also serves on the College of Charleston Graduate School’s Advisory Board. LaCour is a distinguished fellow with the Liberty Fellowship (a part of The Aspen Institute Global Leadership Network), a worldwide community of leaders from business, government and the nonprofit sectors who share a commitment to enlightened leadership and to using their creativity, energy and resources to tackle the foremost societal challenges of our times. She was recently invited by Secretary Bobby Hitt to serve on South Carolina Department of Commerce’s Council for Innovation Initiatives.

LaCour is a sought-after expert on marketing and social impact, who regularly speaks at events like TEDx, the Social Innovation Summit, and more. She has a Master of Business Administration from American Graduate School of International Management (Thunderbird) and a Bachelor of Science in Business from the College of Charleston.

“For Blackbaud, excellence in marketing is about a relentless pursuit of new ways to delight customers, to connect organizations and people, and to inspire innovation in ways that drives unprecedented impact,” said LaCour. “As a shared value company, we’re more bullish than ever about flexing this muscle for the good of the entire social economy.”

For more about LaCour, and Blackbaud’s full executive leadership team, visit www.blackbaud.com/company/executive-leadership.aspx.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Blackbaud Announces Date of Fourth Quarter and Full-Year 2017 Financial Results

Charleston, S.C. (January 12, 2018) – Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, will report its fourth quarter and full-year 2017 financial results on Tuesday, February 6 after the U.S. financial markets close for trading.

Save Blackbaud’s fourth quarter and full-year 2017 earnings call event to a calendar

In conjunction with this announcement, Blackbaud will host a conference call on Wednesday, February 7 at 8:00 a.m. ET to discuss the company’s financial results. A live webcast will be available and archived on Blackbaud’s investor webpage and to access the call, enter passcode 492095 after dialing 800-289-0462 for US/Canada. View the full list of additional international call-in numbers here.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Investor Contact
Mark Furlong
Director of Investor Relations
843-654-2097
Mark.furlong@blackbaud.com

Blackbaud Earnings Call – Participant Information

Company Name: Blackbaud Inc.
Event Title: Blackbud Inc. Q4 2017 Earnings Call
Time Zone: Eastern Time (US & Canada) (UTC-05:00)
Start Time/Date: 08:00 Wednesday, February, 07 2018
Participant Passcode:  492095

 

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Latvia Dial-in Tollfree/Freephone 800 03394
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Lithuania Dial-in Tollfree/Freephone 8800 30963
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Malaysia Dial-in Tollfree/Freephone 1800 806 804
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New Zealand, Auckland Dial-in Local +64 (0)9 9133 624
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Norway Dial-in Tollfree/Freephone 800 51025
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Poland, Warsaw Dial-in Local +48 (0) 22 212 0674
Portugal Dial-in Tollfree/Freephone 800 812 269
Portugal, Lisbon Dial-in Local +351 210 608 015
Romania Dial-in Tollfree/Freephone 0800 801 041
Romania, Bucharest Dial-in Local +40 (0)31 811 0026
Russian Federation Dial-in Tollfree/Freephone 8 800 500 9271
Russian Federation, Moscow Dial-in Local +7 495 213 1765
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Singapore Dial-in Tollfree/Freephone 800 186 5106
Singapore, Singapore Dial-in Local +65 6320 9041
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Slovakia, Bratislava Dial-in Local +421 (0) 2 5011 2129
Slovenia Dial-in Tollfree/Freephone 0800 80316
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South Africa Dial-in Tollfree/Freephone 0800 999 581
South Africa, Johannesburg Dial-in Local +27 11 844 6053
Spain Dial-in Tollfree/Freephone 800 600 847
Spain, Madrid Dial-in Local +34 91 114 7292
Sweden Dial-in Tollfree/Freephone 0200 883 447
Sweden, Stockholm Dial-in Local +46 (0)8 5033 6573
Switzerland Dial-in Tollfree/Freephone 0800 200 829
Switzerland, Geneva Dial-in Local +41 (0)22 567 5728
Switzerland, Zurich Dial-in Local +41 (0)44 580 7230
Taiwan, Province of China Dial-in Tollfree/Freephone 0800 868 018
Taiwan, Province of China, Taipei Dial-in Local +886 (0)2 8793 3294
Thailand Dial-in Tollfree/Freephone 1800 011 070
Turkey Dial-in Tollfree/Freephone 00800 4488 29005
Turkey, Istanbul Dial-in Local +90 212 375 57 57
Ukraine Dial-in Tollfree/Freephone 0800 503 479
United Arab Emirates Dial-in Tollfree/Freephone 8000 3570 2606
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United States/Canada Dial-in Tollfree/Freephone 800-289-0462
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Venezuela, Bolivarian Republic of Dial-in Tollfree/Freephone 0 800 136 2407
Viet Nam Dial-in Tollfree/Freephone 122 804 90

The Blackbaud Index: The Go-To Resource for Charitable and Online Giving Trends

The Blackbaud Index reported that overall charitable giving to nonprofits increased 2.4 percent while online giving increased 14.1 percent for the three months ending November 2017 compared to the same period in 2016.

The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking approximately $23 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index also features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

To access The Blackbaud Index, subscribe to monthly email alerts, read about the methodology, or access special reports, visit www.blackbaud.com/blackbaudindex.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
nicole.mcgougan@blackbaud.com

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.