IDC Vendor Profile “Blackbaud SKY: A Cloud Platform for the Greater Good”

IDC recently published a vendor profile, “Blackbaud SKY: A Cloud Platform for the Greater Good,” analyzing Blackbaud as categorized in the marketing cloud platform segment of the marketing technology market. This Vendor Profile reviews key success factors for Blackbaud’s cloud offering, including company strategy and products/solutions, and provides essential guidance for technology adopters.

Additional topics covered include: analytic applications; big data analytics and discovery; cloud collaboration suites; customer relationship management applications; enterprise social software; financial resource management; marketing operations; social networking; and value added content.

IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world’s leading media, data and marketing services company that activates and engages the most influential technology buyers.

Download the September 2017 IDC Vendor Profile: Blackbaud SKY: A Cloud Platform for the Greater Good.

Why a Microsoft Engineer Decided to Join Blackbaud (Part 1)

My name is Chris Mitchell and I’m a proud to be a Blackbaud Engineer. I’d like to tell you a little bit about my path to joining Blackbaud. It was the end of 2015 and I was eager to work at a company whose sole focus is to help social good organizations make the world a better place.

I spent the majority of my career at Microsoft (20 years) working on some very well-known products and services including Windows and MSN.  I dealt with all sorts of complexities on a daily basis, while also satisfying the most difficult and challenging technical leaders (I even argued with Bill Gates and won – my little claim to fame!).  It was all these experiences that helped me finally get a job I had wanted for years, a job that would allow me to positively impact the world.

At Microsoft, I was leading the Windows Insider Flighting and Feedback team using customer feedback and real usage data to manage the release of Windows 10.  I loved my work; in fact, I was in the midst of transforming how Windows was built. This aside, the idea of being able to work directly with organizations who are striving for social good and solving society’s biggest issues and where my work would go beyond effecting the bottom line was even more exciting. Before joining Blackbaud I visited the company’s headquarters in Charleston, SC and met with Chief Technology Officer Mary Beth Westmoreland, distinguished engineer Paul Gibson, and VP of Engineering Andy Snyder, to explore how I might be able to contribute.  Originally, I had been enticed by the mission of its customers and the belief that I could help them and have some small part in changing the world, to my surprise, I found so much more.

During the time of my visit, Blackbaud was in the middle of a big vision shift from what I call “traditional” software products to the “cloud.”  There were so many opportunities for me to help and lead through the change. For example, we discussed standard tools for deploying cloud service, how customers discovered, purchased and learned about their products, and how to transform products over time.  I left feeling inspired and excited, with ideas running through my head about the challenges, opportunities and potential Blackbaud could offer.

For Blackbaud to be successful in its transformation, it would need to align product strategies, and build common development, operational and business tools.  Processes would need to change and a great deal of strategic technical decisions would need to be made.  I knew that I could help and I was dying to get started. After just a few months on the job, I was promoted to Director of Engineering, leading a new team focused on the core services that we would need to make our products and solutions easier to discover, buy, extend and use.  While the vision around core services was well understood, the strategy and tactics were still being developed.  Stepping into this role required more than just drawing on my previous experiences where mandates were often used.  Our team had to bring people and groups together from various product backgrounds, locations and technology stacks to solve common problems like identity, access, provisioning, billing and the developer tools.  We had to bring people together and achieve better results together.  Two years have now passed since my first day, and the opportunity to solve big, critically important challenges for Blackbaud, our customers and their missions continue to present themselves.  I’m proud to be a part it.

As engineers at Blackbaud, we get to engineer scalable architectures, build world-class engineering systems and push the boundaries of the cloud. Our reward for this work is the opportunity (in our small way) to help organizations that provide clean water, find a cure to cancer or heart disease, or provide better education to kids around the world. In fact, this is Blackbaud’s higher purpose.  It’s that purpose and the way “We Work As One” that has made it possible to bring so many teams together and achieve what we have and continue to.  We continue to come together to solve problems on behalf of our customers. We are moving toward a common cloud provider, building a common “Paved Road” community-based engineering system, continuous integration and deployment pipeline, a developer platform for partners, common self-contained services that can be reused in multiple “products”.  We are building out expertise with data, analytics and machine learning via our Sky Intelligence platform.  We are working across teams, across regions and what used to be Product lines to put our customers and the cause before code.

In my next post, I’ll talk more about how we are transforming our engineering process and tools to be more open, collaborative and extensible for all our engineers and our partners.  We believe this is fundamental to helping our customers achieve their missions and to be more than just their software solution provider, but to truly be their partner.  This is something that I couldn’t get working just anywhere; it’s unique and why I joined and why I stay at Blackbaud.

Learn more about a career at Blackbaud at www.blackbaud.com/careers.

The Blackbaud Index: The Go-To Resource for Charitable and Online Giving Trends

The Blackbaud Index reported that overall charitable giving to nonprofits decreased 0.7 percent while online giving increased 10.8 percent for the three months ending September 2017 compared to the same period in 2016.

The Blackbaud Index provides the most up-to-date information on charitable giving today. Tracking approximately $23 billion in US-based charitable giving, the Index is updated on the first of each month (or the next business day) and is based on a three-month moving average of year-over-year percent change. Featuring overall and online giving, the Index can be viewed by size and subsets of the nonprofit industry via an interactive online chart. The Index also features a fundraising benchmark calculator that allows users to easily chart their own results against the Index and historical data to provide a fuller view of charitable giving.

To access The Blackbaud Index, subscribe to monthly email alerts, read about the methodology, or access special reports, visit www.blackbaud.com/blackbaudindex.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
nicole.mcgougan@blackbaud.com 

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Jay Odell Takes Helm of Blackbaud’s Enterprise Nonprofit Unit

Company taps 13-year veteran to lead newly re-envisioned group dedicated to helping nonprofits increase impact 

Charleston, S.C. (October 31, 2017) — Blackbaud, Inc. (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced the appointment of 13-year company veteran Jay Odell as president and general manager of its newly restructured Enterprise Nonprofit Unit serving North America.

For more than three decades, Blackbaud has been the leading global provider of nonprofit solutions, serving both emerging and enterprise nonprofits, including Susan G. Komen, American Cancer Society and American Red Cross. The company’s vertical solutions for the nonprofit sector span fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, ticketing, grantmaking, financial management, payment processing, analytics and more.

Previously, the company’s strategy, operating models, offerings and customer experience practices for large nonprofits were directed out of various groups. With Odell’s appointment, Blackbaud makes a strategic leadership realignment to better support the increased R&D investments, rapid innovation and expanded cloud roadmap that the company is driving in the nonprofit sector. Odell will lead enterprise nonprofit strategy, sales and go to market; and will partner closely with Customer Success, Services and Support to ensure a world class customer experience across the engagement lifecycle.

“Our enterprise nonprofit community deserves a seasoned executive sponsor who deeply understands and advocates for their needs,” said Brian Boruff, president of Blackbaud’s Enterprise Markets Group. “Over the last 13 years, Jay has worked closely with thousands of nonprofit organizations and led teams to build innovative solutions that exceeded their expectations. He is deeply committed to helping nonprofits expand their mission impact, and as such, the sector can expect continued strides in the Blackbaud partnership experience.”

Odell was recruited to Blackbaud to build and lead its first product management organization in 2004. Under his leadership the company significantly expanded its product portfolio in the U.S. and internationally into non-English-speaking countries. In his most recent product management leadership role, Odell served as vice president over Blackbaud’s CRM, financial and analytics solution portfolios; during which he led the creation and commercialization of the company’s flagship cloud solutions, Raiser’s Edge NXT™ and Financial Edge NXT™.

Also, as a vice president in Blackbaud’s General Markets Business Unit from 2010-2014, Odell was responsible for building the nonprofit arts and cultural vertical into a high growth business (across sales, marketing, services and support) while introducing new solutions, like Altru™, to meet the highly specialized needs of this audience. As part of his new leadership role serving enterprise nonprofits, Odell will explore new opportunities to establish specialized offerings and solutions to better serve additional nonprofit verticals.

Prior to Blackbaud, Odell directed strategy, business development, product management and product marketing for FreeMarkets, Inc. (acquired in 2004 by Ariba, which was later acquired by SAP), and was instrumental in driving both the company’s impressive four-year growth from $13 million to over $150 million and international expansion. Odell also served as an engagement manager at McKinsey & Company where he did merger and acquisition work and consulted with companies seeking to create new businesses within the technology market. Odell has a Master of Business Administration Degree from Dartmouth College, as well as a Bachelor of Science Degree in Electrical Engineering and Bachelor of Arts Degree in Computer Science from Rice University.

“The nonprofit landscape is changing at record pace, and leading organizations are discovering the powerful role that connected, intelligent cloud solutions can play in increasing funding and engagement, driving operational effectiveness, and supporting mission delivery,” said Odell. “Our priority is to continue innovating in these areas while delivering remarkable time to value and ROI. Every organization’s next great mission accomplishment is within reach, and we’re investing even more in the solutions and experiences that get them there.”

This announcement comes just days after Blackbaud and Microsoft announced plans to strengthen their strategic partnership to digitally transform the nonprofit sector. For more information about Blackbaud, visit www.blackbaud.com.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

 

Associate-Centered CSR: Camp Blackbaud at Charleston HQ

Our fall Camp Blackbaud took place this past week and for this camp, we hosted middle school students through our partnership with Charleston County School district and Charleston Promise Neighborhood for two exciting days focused on STEM robotics. Twenty 7th and 8th grade students from Simmons Pinckney and James Simons spent time with Blackbaud associates learning about the product development process, coding and robotics.

“Our Camp Blackbaud program walks students through the product development process with group learning, small group activities and individual learning,” said Gabby Sanders, Blackbaud’s corporate citizenship coordinator. “This is a really awesome age group too because after kicking off middle school camp last fall, we discovered that this session has veteran campers from our 5th grade camp. It’s so special to see these kids come back two to three years later and learn even more from our incredible teams of volunteer counselors!”

The students also got to learn and hear personal tech stories from Blackbaud’s CPO Kevin McDearis, CTO Mary Beth Westmoreland, and SVP of HR John Mistretta during an “Executive Talk” session. We have had a great turnout from Blackbaud leadership with both the students and Charleston Promise Neighborhood staff loving how the demo audience engaged with the students after their presentations to learn more about their projects.

 

 

 

 

 

Blackbaud Announces 2017 Third Quarter Results

Subscriptions Represent Roughly Two-Thirds of Total Revenue and Grew 21%; Profitability Hits a 2017 High;
Management Updates 2017 Full-Year Financial Guidance for JustGiving Acquisition

Charleston, S.C. (October 25, 2017) – Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced financial results for its third quarter ended September 30, 2017.

“Our unique ability to maximize customer outcomes through innovative new technology and industry expertise is a powerful combination, and it is driving our strong financial performance,” said Mike Gianoni, Blackbaud’s president and CEO. “We just concluded our annual user conference bbcon, and it’s quite clear to customers that our social good-optimized cloud Blackbaud SKY™ provides the industry’s best cloud capabilities, and that we are rapidly evolving it with new innovation. Blackbaud SKY is fueling our strong revenue growth, which is becoming increasingly stable and predictable, as we shift our mix of revenue towards recurring subscriptions. Subscriptions revenue now represents 65 percent of our total revenue and non-GAAP organic subscriptions revenue was strong, growing 19 percent during the third quarter.”

Third Quarter 2017 Results Compared to Third Quarter 2016 Results:

  • Total GAAP revenue was $195.5 million, up 6.8%, with $159.0 million in GAAP recurring revenue, representing 81.3% of total revenue, and $127.5 million in subscription revenue, representing 65.2% of total revenue.
  • Total non-GAAP revenue was $195.9 million, up 7.0%, with $159.3 million in non-GAAP recurring revenue, representing 81.3% of total non-GAAP revenue, and $127.8 million in subscription revenue, representing 65.2% of total revenue.
  • Non-GAAP organic revenue increased 5.6%, non-GAAP organic recurring revenue increased 10.7%, and non-GAAP organic subscription revenue increased 19.0%.
  • GAAP income from operations increased 32.7% to $18.0 million, with GAAP operating margin increasing 180 basis points to 9.2%.
  • Non-GAAP income from operations increased 23.3% to $42.0 million, with non-GAAP operating margin increasing 280 basis points to 21.4%.
  • GAAP net income increased 40.5% to $12.5 million, with GAAP diluted earnings per share of $0.26, up $0.07.
  • Non-GAAP net income increased 25.8% to $26.9 million, with non-GAAP diluted earnings per share of $0.56, up $0.11.
  • Non-GAAP free cash flow was $59.1 million, an increase of $17.5 million.

“We posted a very solid third quarter balancing accelerated growth in revenue with improved profitability,” said Tony Boor, Blackbaud’s executive vice president and CFO. “The company’s strong financial performance continues to position us well toward achieving our financial guidance and long-term aspirational goals. We’ve updated our financial expectation for 2017 to include the acquisition of peer-to-peer giving leader JustGiving™, which closed on October 2nd, and we look forward to keeping this steady momentum by finishing the year strong. ”

An explanation of all non-GAAP financial measures referenced in this press release, including Blackbaud’s definition of non-GAAP free cash flow, is included below under the heading “Non-GAAP Financial Measures.” A reconciliation of the company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Recent Company Highlights:

Visit www.blackbaud.com/press-room for more information about Blackbaud’s recent highlights.

Dividend
Blackbaud announced today that its Board of Directors has declared a fourth quarter 2017 dividend of $0.12 per share payable on December 15, 2017 to stockholders of record on November 28, 2017. 

Financial Outlook
Blackbaud today updated its 2017 full-year financial guidance to reflect the acquisition of JustGiving, which closed on October 2, 2017:

  • Non-GAAP revenue of $785 million to $795 million
  • Non-GAAP income from operations of $159 million to $165 million
  • Non-GAAP operating margin of 20.3% to 20.8%
  • Non-GAAP diluted earnings per share of $2.12 to $2.20
  • Non-GAAP free cash flow of $125 million to $135 million

Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

Conference Call Details
What:           Blackbaud’s 2017 Third Quarter Conference Call
When:          October 26, 2017
Time:           8:00 a.m. (Eastern Time)
Live Call:    877-616-0061 (domestic) or 719-325-2171 (international); passcode 976294.
Webcast:     Blackbaud’s Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Investor Contact: Media Contact:
Mark Furlong Nicole McGougan
Director of Investor Relations Public Relations Manager
843-654-2097 843-654-3307
mark.furlong@blackbaud.com nicole.mcgougan@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: expectations that certain aspects of our operations, financial results and financial condition will continue to improve, and expectations that we will achieve our projected 2017 full-year financial guidance and long-term aspirational goals. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; risks related to our dividend policy and stock repurchase program, including the possibility that we might discontinue payment of dividends; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud’s GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.

In addition, Blackbaud discusses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic subscriptions revenue growth and non-GAAP organic recurring revenue growth, which it believes provides useful information for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.

Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.

Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud’s ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect the Blackbaud’s ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud’s industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.

 

Thousands of Change Makers Gather at Blackbaud’s 17th Annual bbcon Event

Blackbaud hosted bbcon 2017, its annual three-day technology conference for social good, in Baltimore, Maryland. Thousands of emerging and internationally recognized nonprofits, foundations, education and healthcare institutions, and corporate CSR teams joined the event to explore the intersection of technology, thought leadership and social good.

Since Blackbaud launched its first annual conference in 2000, bbcon has grown to become the premier tech gathering for social good, convening fundraisers, marketers, administrators, executives and industry thought leaders from around the world. Blackbaud customers represent some of the most prestigious groups driving global good, including: 40 of the 50 most influential nonprofits, 93 percent of higher education institutions with billion dollar campaigns, 26 of the top 32 hospital systems in the U.S., a third of the Fortune 100 Companies.

“We believe that to truly build a better world, organizations across all sectors will need to come together to discover how a focus on radical collaboration, catalyzing individuals and unleashing the power of data can strengthen the entire social economy,” said Mike Gianoni, president and CEO of Blackbaud.  “We’re honored to convene so many change makers at bbcon to do just that, while also exploring the critical role technology can play to bring about measurable change. Blackbaud has delivered significant innovation and thousands of enhancements over the past year, and customers can expect that momentum to continue.”

Blackbaud and Microsoft Strengthen Strategic Partnership to Digitally Transform the Nonprofit Sector

During the conference, Blackbaud and Microsoft announced their expanded partnership in support of their mutual goals to digitally transform the nonprofit sector. The two companies highlighted a three-point commitment to collaboration for the good of the global nonprofit community, which includes going deeper on integrations, joint innovation, and sector leadership to scale global good. Blackbaud also announced its intention to fully power its social good-optimized cloud, Blackbaud SKY™, with Microsoft Azure.

Innovation Fuels Impact: Unprecedented Outcomes for World-Leading Organizations

Blackbaud’s Chief Products Officer Kevin McDearis shared the company’s vision to transform the social good space in the fourth industrial revolution, while sharing a glimpse of what the company is working on with Internet of Things (IoT), AI and analytics, and more.

“The incredible thing is that we’re actually entering a fourth industrial revolution right now—technology is getting smaller, smarter and more powerful, at exponentially faster rates—there’s a growing network effect as we bring together advances like the internet of things, cloud computing, 3d printing and artificial intelligence,” said McDearis.  “At Blackbaud, we believe that catalyzing the impact of the individual, unleashing the power of data and enabling radical collaboration creates a strong social economy with the conditions we all need to drive more good, more effectively. All this innovation is leading us to a tipping point, and, just as with previous industrial revolutions, the more people get connected to and benefit from these advances, the more the impact grows. With the impact of the 4th industrial revolution rapidly spreading, the stakes are higher than ever.”

Blackbaud’s Senior Vice President of Global Marketing and Head of the Blackbaud Institute for Philanthropic Impact™ Catherine LaCour emphasized the company’s commitment to being the best long-term partner for the social good community. “Each day we are humbled and proud to see the kind of impact you are making possible,” LaCour told attendees as she highlighted customer outcomes powered by Blackbaud solutions. “We are doubling down on innovation to help you achieve your missions faster.” Customer success highlights from the main stage include:

  • University of Georgia just knocked out its fourth record-breaking year of fundraising in a row – with 94 percent growth in fundraising to fund more scholarships and progressing to its $1.2 billion campaign goal.
  • Special Olympics Missouri leveraged analytics insights to increase its individual fundraising by 179 percent as part of its capital campaign.
  • American Diabetes Association transformed a two-week review process to a half-hour using Blackbaud solutions, enabling the organization to spend more time on its mission to identify and prevent type 2 diabetes.
  • CSAA Insurance, a AAA insurance provider, just achieved a 98 percent employee engagement of its 3,800 employees who donate and volunteer with organizations like the American Heart Association and Habitat for Humanity.

A Conversation with Award Winning Actress and Humanitarian, Robin Wright

In a special main stage interview with LaCour, Emmy-award winning actress and humanitarian Robin Wright shared inspiring perspectives with attendees from the lens of her role a public advocate, head of a high-impact foundation, philanthropist and leader of a premier social enterprise brand.

Check out the session on demand at https://bbconference.com/bbcon-2017-virtual-pass/ or watch the post event Facebook Live interview here.

Fortune Magazine, Mashable and Chronicle of Philanthropy Editors Share Emerging Trends for Global Good

One of over 200 tech and expert leadership sessions included special guests Ellen McGirt Sr. editor at Fortune, Matt Petronzio Social Good Editor at Mashable, and Stacy Palmer Editor in Chief of Chronicle of Philanthropy, in a session about how to best position your story amidst the crowded, noisy news cycle moderated by Susan McPherson, founder and CEO of McPherson Strategies. Attendees heard unique perspective from this expert panel of journalists on what’s changed, what’s ahead, and how to really amplify their voice in today’s rapidly changing social and political climates, and news cycles.

Attendees Select Blackbaud’s Next Off the Grid Innovation

Attendees voted on their favorite Off the Grid (OTG) innovation which would be built into future product roadmaps. OTG is the company’s premier innovation-marathon in which Blackbaud employees step outside of their day-to-day roles for 24 hours to collaborate on creative projects that solve customer challenges. This year’s projects spanned topics such as onboarding, dynamic ticket pricing for events, donation giving tied back to UN Sustainable Development Goals and the Internet of Things. The top four innovations were revealed at bbcon and attendees voted for their favorite high-potential creation. The winning team, SDG6, developed a smart water monitoring solution to improve access and availability of safe water globally.

Blackbaud Gives Back

The newly formed Blackbaud Institute for Philanthropic Impact released its sixth research report bbcon: “Vital Signs: Monitoring Giving Patterns in the Donor Marketplace,” which provides research-backed insight on how the donor marketplace is changing, why a donor-centered approach to fundraising is essential, implications for practices, and opportunities for further research and development.

As part of its annual “bbcon Gives Back” initiative, attendees created fleece tie blankets for Maryland-based, human services organizations The Family Tree, Helping Hands and Paul’s Place.

On Demand Viewing and bbcon 2018

Anyone who missed bbcon 2017 can catch the main stage sessions and a few select others at https://bbconference.com/bbcon-2017-virtual-pass/.

bbcon 2018 will be held October 9-11, 2018 in Orlando, Florida.  Learn more about Blackbaud at www.Blackbaud.com. To learn more about the Blackbaud Institute for Philanthropic Impact, and for additional resources and supporting materials, visit www.blackbaudinstitute.com.

 

 

NEW! Blackbaud’s 2016 Peer-to-Peer Fundraising Study

In this year’s 2016 Blackbaud Peer-to-Peer Fundraising Study, we’ve collected and analyzed peer-to-peer fundraising stats from 171 different organizations, which collectively hold 16,855 events across the United States and Canada, with 10.9 million participants raising over $1.23 billion online.

This year’s study shares insight and detailed performance data covering topics such as Fundraising Status and Performance by Individuals; Loyalty: The Importance of Retention; Participant Engagement; Gender and Peer-to-Peer Fundraising; Team Performance; DIY Fundraising and Non-Traditional Events; and A Closer Look at Canadian Trends.

Key Findings and Trends:

● Participation rates in traditional peer-to-peer fundraising declined from 2015 to 2016; however, the fundraising value of those participants is growing across almost all event types.

● A small percent of “star” fundraisers accounts for the majority of event revenue. And 13% of walkers bring in 84% of event donation revenue. With participant numbers declining, it’s more essential than ever to retain star fundraisers…and to coach up new star fundraisers

● In Cycle events and 5Ks, teams raise 85% and 76% of donation revenue, respectively. In the Walk category, 91 cents of every dollar raised comes from teams.

● Women represent 72% of 5K and walk participants

● Participants with updated personal pages raise 7 to 18x more than those without

● Each DIY participant raises an average of $407

● Canadian P2P fundraisers raise 22% more gifts per person than U.S. fundraisers

Download the report today for valuable data that will help you see where your peer-to-peer events stand. Our team of peer-to-peer fundraising experts can also work with you to create your own personalized benchmark review, email us at solutions@blackbaud.com.

P.S.—Give your donors the freedom to fundraise with everydayhero® and Blackbaud TeamRaiser®. Learn more about our peer-to-peer fundraising solutions in an upcoming webinar.

 

Blackbaud and Microsoft to Strengthen Strategic Partnership to Digitally Transform the Nonprofit Sector

 

 

 

Social good software leader Blackbaud bets big on Microsoft Azure as the two companies plan to
go deeper on integrations, innovation and sector leadership to scale global good

Baltimore, MD (October 18, 2017) — As part of bbcon 2017, Blackbaud (Nasdaq: BLKB), the world’s leading cloud software company powering social good, and Microsoft Corp. (Nasdaq: MSFT), plan to expand their partnership in support of their mutual goals to digitally transform the nonprofit sector.

The nonprofit sector represents the third largest workforce behind retail and manufacturing in the United States with approximately 3 million organizations globally. Blackbaud, the largest vertical cloud software provider in the space, announced its intention to fully power its social good-optimized cloud, Blackbaud SKY™, with Microsoft Azure. The two companies highlighted a three-point commitment to collaboration for the good of the global nonprofit community. This announcement comes just days after Microsoft launched its new Tech for Social Impact Group, which is dedicated to accelerating technology adoption and digital transformation with the nonprofit industry to deliver greater impact on the world’s most critical social issues.

“This newly expanded partnership between Microsoft and Blackbaud will allow both companies to better meet the unique technology challenges nonprofits face,” said Justin Spelhaug, General Manager of Microsoft Tech for Social Impact. “By combining Microsoft’s cloud platforms and expertise with Blackbaud’s leading industry solutions, we will create new opportunities for digital transformation to empower nonprofits to make an even bigger impact on the world.”

“The nonprofit community plays a vital role in the health of the entire social economy, and we’ve been working for more than three decades to help these inspiring organizations achieve big, bold mission outcomes,” said Mike Gianoni, president and CEO of Blackbaud. “For nearly that long we’ve also been a Microsoft partner, and we’re incredibly enthusiastic about forging new ground together as we tackle some of the most pressing issues nonprofits face. Both companies couldn’t be more committed to this space, so the nonprofit community should expect great things from this expanded partnership.”

The newly expanded partnership between Microsoft and Blackbaud will focus on three key areas:

  1. Deeper integration between Microsoft and Blackbaud solutions, with Blackbaud’s cloud platform for social good, Blackbaud SKY, powered by Microsoft Azure.

Blackbaud has been developing on the Microsoft stack for over three decades. As a leading Global ISV Partner, Blackbaud is already one of Microsoft’s top Azure-based providers. Today, Blackbaud announced its intention to fully power Blackbaud SKY™, its high-performance cloud exclusively designed for the social good community, in Microsoft’s Azure environment.

“Blackbaud’s expanded Azure commitment will be one of the most significant partner bets on Microsoft’s hyperscale cloud, and the most significant to transform the social good space,” Spelhaug added. “We often highlight the engineering work behind Blackbaud SKY™, because it demonstrates the power of Microsoft Azure and the kind of forward-looking innovation and leadership that the nonprofit sector greatly needs.”

Details of the investment are not publicly available but the companies plan to share more about the partnership in coming months. Blackbaud also announced its plans to become a CSP (Cloud Solution Provider) partner for the Microsoft platform, simplifying the purchase, provisioning and management of Blackbaud and Microsoft cloud offerings. For nonprofits who want the security, power and flexibility of the cloud plus the services and support of a trusted solution provider that deeply understands their unique needs, Blackbaud will be able to deliver both Microsoft and Blackbaud solutions through a unified purchase experience.

  1. A commitment to pursuing best-in-class nonprofit cloud solutions that bring together the best of both companies’ innovation for a performance-enhanced experience for nonprofits—from funding, to mission operations, to program delivery.

Blackbaud and Microsoft plan to pursue innovative ways to fully harness the power, security and reliability of Microsoft’s Azure-Powered solutions (ex. Office 365, Dynamics) and Blackbaud’s industry-leading, outcome-focused solutions that cater specifically to the unique workflow and operating model needs of nonprofits—all with the goal of improving nonprofit performance across the entire mission lifecycle.

This includes exploring how both companies’ respective cloud artificial intelligence (AI) and analytics innovations can be leveraged in new ways to drive even greater sector impact.

“There is massive opportunity to empower the nonprofit community through creative tech innovation,” said Kevin McDearis, chief products officer at Blackbaud. “Every 1% improvement in fundraising effectiveness makes $2.8 billion available for frontline program work. This is just one example of the type of impact Blackbaud focuses on with our workflows and embedded intelligence, and we couldn’t be more thrilled to team up with Microsoft to push into new areas of innovation that move the sector forward, faster.”

  1. Joint sector leadership initiatives that make innovation, research and best practices more accessible to nonprofits around the world.

Nonprofits are addressing some of the world’s most complicated issues. As shared value companies, Microsoft and Blackbaud share a commitment to helping nonprofits meet those needs. Microsoft is globally known for its unmatched philanthropic reach and impact. And Blackbaud, which exclusively builds software for social good, invests more in R&D and best-practice-driven research for global good than any technology provider. Both companies were among just 56 companies named to the Fortune 2017 Change the World list.

Together, Microsoft and Blackbaud intend to partner on initiatives that make innovation more accessible for nonprofits large and small; while also exploring ways the companies’ data assets, community outreach and sector leadership can be synergistically and responsibly applied to improve the effectiveness and impact of the entire nonprofit community.

Microsoft and Blackbaud will share further details in the coming months. Learn more about Microsoft’s Technology for Social Impact Group here. Visit www.Blackbaud.com for more on Blackbaud.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contacts
Nicole McGougan
Public Relations Manager
843.654.3307
media@blackbaud.com

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
rrt@we-worldwide.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Blackbaud Announces 2017 Partner Award Winners

Annual awards honor partner technology and services firms demonstrating
exceptional leadership and innovation as part of the Blackbaud Partner Network

Charleston, S.C. (October 16, 2017) — Blackbaud (NASDAQ: BLKB), the world’s leading cloud software company powering social good, today announced its 2017 Partner of the Year awards went to JMG Solutions, hjc and Capital Business Solutions on the eve of bbcon, its annual tech conference for the social good community. The Blackbaud Global Partner Network is a group of leading technology and services firms providing organizations with the solutions, applications and strategies they need to make a difference in their local communities and worldwide.

“It takes a community of partners dedicated to collaborating and fostering innovation so that social good organizations can achieve their most ambitious goals, and ultimately, build a better world,” said Steve Halleck, senior vice president of business operations at Blackbaud. “Our growing network of consulting, channel, service and technology partners is instrumental in adding extended value to the solutions we both offer customers. All of our partners play a vital role in this common goal, and we would like to give special recognition to those who have earned partner of the year. Congratulations on your achievement.”

Blackbaud 2017 Technology Partner of the Year: JMG Solutions

JMG Solutions has been a Blackbaud Technology Partner for over 20 years and its dedication to unlimited support has resulted in unparalleled customer retention and satisfaction. JMG’s Super Importer Exporter product has a robust set of features for moving data between Blackbaud solutions as well as third party applications. JMG Solutions was also one of the first partners to develop an integration using SKY API™, which provides access to open, industry-standard REST APIs that allows customers and partners to customize, integrate or extend the functionality of Blackbaud solutions.

Blackbaud 2017 Solution Provider of the Year: hjc

hjc has been helping charities and nonprofits maximize their fundraising potential for over 23 years. Founded in 1992 by Michael Johnston, hjc has worked with hundreds of nonprofit organizations in Canada, United States, Europe, Latin America and Asia Pacific region. Johnston and his global team are experts in direct response fundraising innovation and integrated campaigning. They have special fluency with Blackbaud solutions such as Luminate Online™ and TeamRaiser®. hjc has helped nonprofit organizations raise over two billion dollars around the world.

Blackbaud 2017 Channel Partner of the Year: Capital Business Solutions

Capital Business Solutions provides cutting-edge, integrated financial and fundraising software solutions and professional services for the nonprofit and public sectors. With three decades of experience, the company has completed more than 700 system implementations and provides customers with in-depth product knowledge, business process consulting expertise and a practical approach to training.

Learn more about The Blackbaud Partner Network at www.blackbaud.com/partners. To learn how SKY API provides customers and partners access to open, industry-standard REST APIs allowing them to customize, integrate or extend functionality of Blackbaud solutions, visit developer.sky.blackbaud.com.

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Media Contact
Nicole McGougan
Public Relations Manager
843.654.3307
media@blackbaud.com

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud’s investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.