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      Blackbaud’s VP of Professional Services Amy Chase Selected to Become Riley Fellow

      Amy Chase, vice president of Professional Services at Blackbaud, joins other leaders selected from throughout South Carolina to participate in the 13th class of the Riley Institute at Furman University’s Diversity Leaders Initiative (DLI). DLI class members are identified through a rigorous process including nominations from existing Riley Fellows, applications, and interviews. Individuals are selected to join the class based on their capacity to impact their organizations and communities.

      “I’m looking forward to this unique opportunity to work with local leaders across various industries,” said Chase. “We all bring a diverse range of roles, backgrounds and perspectives to embark on a learning experience that will have a tangible benefit to the Lowcountry. Personally, I look forward to applying concepts from the
      DLI to positively impact the Blackbaud culture.”

      Over the course of five months, Chase will take part in a highly interactive curriculum consisting of case studies, scenario analyses and other experiential learning tools that maximize interaction and discussion among classmates and facilitate productive relationships. She will also work with other class members in one of five Capstone project groups formed to respond to real issues in the community.

      “Discovering ways in which differences can strengthen our organizations is of utmost importance as we seek to grow and support a thriving economy and rich culture,” said Dr. Donald Gordon, executive director of the Riley Institute. “We now have more than 1,900 Riley Fellows statewide.  Each new class further extends the reach and impact of leaders willing to work together to make South Carolina a better place to live and work for all its residents.”

      The DLI classes are expertly facilitated by Juan Johnson, an independent consultant and former Coca-Cola vice president. “DLI is unique among South Carolina’s leadership programs. In addition to the opportunity to develop new relationships and take part in positive action in their communities, participants gain deep knowledge of how to effectively manage and lead diverse workers, clients and constituents,” said Johnson.

      DLI graduates become Riley Fellows, members of a powerful, cross-sector, statewide leadership network that includes CEOs of corporations, mayors, city and county council members, legislators, school superintendents, pastors and rabbis, non-profit heads, chamber of commerce directors, and community leaders. Chase will be Blackbaud’s third Riley Fellow, joining John Mistretta, executive vice president, Human Resources and Rachel Hutchisson, vice president, Corporate Citizenship & Philanthropy.

      For more information about the Diversity Leaders Initiative and a full participant list, visit

      More giving, fewer donors: Blackbaud’s Steve MacLaughlin discusses this unique era in philanthropy

      Steve MacLaughlin is a bestselling author and fundraising expert – and here at Blackbaud, he’s one of our resident data and analytics specialists.  

      Steve joins international social influence expert Derrick Feldmann on stage at Influence Nation Summit on Sept. 6 in Washington, where they’ll tackle the conundrum of why overall donations continue to grow as the number of individual donors decreases. 

      The bottom line: Philanthropic success depends on engaging, building, and stewarding relationships with donors. This relationship cultivation is especially important, considering that while giving has increased in recent years, the number of overall donors has decreased. There is a limit
      to donor elasticity at the current pace. 

      Check out three Blackbaud Institute reports that explore those trends: 

      Research finds that the number of donors has declined by 7% since 2010, yet the value of giving grew by 41%. This challenging climate holds promise, according to Steve.

      “While the number of households giving has declined, the value of their giving has increased at a better rate than inflation,” he noted. “Our most recent data shows that this decline may have stopped and could even be reversing. There has never been a better time to double down on stewardship, embrace donors, and focus on acquisition.” 

      At Influence Nation Summit, Steve and Derrick will analyze the data and explain how social good organizations can capitalize on trends. If you can’t make it, check back here after the conference to watch their conversation. 


      New IDC Report: Blackbaud ranked in Top 100 Cloud Software Vendors

      Blackbaud has once again been included in IDC’s “Worldwide Software as a Service and Cloud Software Market Shares, 2017: A Year of Expanding Platforms1” report, which was published earlier today. This IDC study examines the SaaS and cloud software market in 2017 and includes a list of the top 100 cloud software vendors by revenue.

      Blackbaud ranked No. 24 for the second straight year on IDC’s list of “Top 100 Cloud Software Vendors by Revenue” and climbed two spots to No. 18 on IDC’s list of “Top 20 Worldwide SaaS Applications Revenue by Vendor.”

      According to IDC, the worldwide SaaS and cloud software market grew by 26.2% in 2017, reaching $107.5 billion, and the leading 20 cloud software providers accounted for 49.1% of the cloud software market in 2017. Click here to purchase/download a copy of the report.

      1(doc #US43821218, August 2018)

      Why Blackbaud is a Great Workplace for Women

      On July 24, Blackbaud was named to the Forbes America’s Best Employers for Women 2018 list. Blackbaud was specifically recognized in the IT/Internet software category for excellence in diversity, pay equity, professional development, family support and more. We asked several of the many women who make Blackbaud great why they think Blackbaud is a great workplace. Here is what they had to say:


      “Working at Blackbaud is so rewarding because I’m working side-by-side with others that are driven at their core to make the world a better place. With its focus on serving the social good space and wide array of diversity, family support, mentorship and professional growth programs, Blackbaud has been a spectacular place to build my career and know I’m making a real impact to further our customers’ missions every day. The women across Blackbaud are a strong and positive force that helps fuel the impactful work we do to drive more good. The spectrum of opportunities we have to connect, support and build the next generation of female leadership is setting a concrete example that benefits all of Blackbaud and the broader social good community.”

                                                     Tiffany Crumpton, Director of Marketing, Blackbaud Higher Education Solutions


      “Through our work in the social good community I know that when I come to work each day I am making a difference. Our customers all have unique and challenging missions; working with them to achieve their goals is why I came to work at Blackbaud and why I continue to enjoy being here after 10+ years. We value our employees and those values come through in the way we are promoting and encouraging our female leaders. We are a company that values respect and I have consistently seen that at play in interactions with employees of all genders.”

      Page Bullington, Acting President and General Manager, Blackbaud Healthcare Solutions

      “Working for Blackbaud has given me the opportunity to lead a team of dedicated professionals that deliver quality services with outcomes that impact our customers’ missions, allow them to gain efficiencies and ultimately raise more for their causes that truly makes this world a better place. The women at Blackbaud positively impact the meaningful and rewarding work we contribute daily to social good organizations, and in doing so create a strong sense of teamwork. The qualities exemplified at Blackbaud make it a great place to work, regardless of gender, as we work and collaborate as one team.”

                                                   Amy Chase, Vice President of Professional Services


      “My favorite Blackbaud value is ‘We Give Back.’ Blackbaud offers opportunities to employees, they encourage volunteering and they give to our communities. The base of everything we do is helping others and I couldn’t ask for a better company to work for. Blackbaud allows for growth and opportunity for all employees and they respect that with inclusion comes creativity and productivity. As a woman at Blackbaud, I am confident that my team and leadership value my expertise and skill set.”

      Jill Galloway, Principal Program Manager, Software Engineering


      “Blackbaud is a company that is so full of heart. We care, every day, about helping others do good in the world, and we also seek to do good ourselves. I tremendously value working for a company that offers great career opportunities that are so full of meaning. Ever since I walked in the door, I have been evaluated—and valued—based on the impact I make. This is incredibly important to me, as is the fact that I have been able to have a fulfilling, challenging career while raising kids and being active in the community. Often, when I mentor people, this is what conversations focus on—how to balance all the parts of life that are important. We are fortunate, at Blackbaud, that this is not just possible, but a true reality.”

                                                   Rachel Hutchisson, Vice President, Corporate Citizenship and Philanthropy


      “It is shown that exceptional work cultures for women also produce outstanding workplaces for all employees. Blackbaud’s inclusive culture means every employee is deeply supported in their personal and professional growth, enabling long, productive careers. And by emphasizing the daily engagement and long-term fostering of Blackbaud’s community of women, Blackbaud will experience higher performance and a stronger slate of future leaders.”

      Catherine LaCour, Chief Marketing Officer


      “I’m privileged to work for a company that sets out every day to help organizations achieve their missions and constantly gives back to the community. My team inspires me each and every day—that’s what I love most, working with passionate individuals that are caring, love what they do and always strive to be the best they can be. It’s the diversity, passion and heart that our female leaders both local and abroad bring to the table that’s most inspiring. Blackbaud empowers us to share our ideas, have a voice at the table and most importantly share our passion for what we do and the sector we serve.”

      Lidia Lal, Senior Marketing Manager, Blackbaud Pacific


      “I love leading at Blackbaud because it is filled with over 3,400 people who are deeply passionate about empowering the world’s change-agents to do more than they thought was possible. Blackbaud is a great place to work because it encourages big thinking, disruptive innovation and customer centricity. And it’s a great place to grow a career because ALL people are respected and encouraged to ‘go big’ and realize their full potential.”

      Amy Lucia, Vice President, Corporate Marketing


      “Blackbaud’s commitment to diversity and gender equality is evidenced through its recruiting programs, the ‘Women in Technology’ summits led by female executives, and the career development programs focused on advancing female employees into leadership positions. I have benefited from the guidance and council of several of our amazing women leaders, and am grateful to have such talented and dedicated women to look to.”

      Christine Newman, Sr. Manager, Content Strategy


      “I love working at Blackbaud because it gives me a sense of purpose. Blackbaud is the only technology company fully committed to creating a scalable ecosystem of good. Being part of a journey that makes the world a better place is inspiring. Blackbaud is a great workplace for women because it not only checks many of the boxes for tangible benefits, such as flexible schedules and 401K plans, but it also offers many intangibles that help women advance their careers: committed executive sponsors, mentors and advancement opportunities.”

      Maria Simon, Relationship Manager


      “Blackbaud’s higher purpose–Blackbaud believes the world will be a better place when good takes over–is fulfilling and motivating. It gives me purpose, which helps keep me motivated to come into work every day and do my best. Also, Blackbaud is an innovative company that is leading the way in cloud technology for social good—it’s exciting to be a part of a company that is leading versus following. Blackbaud helps foster a positive work environment for women by: making an effort to ensure everyone, regardless of gender, is treated with respect; supporting women affinity groups; supporting families with flex time and more. Blackbaud is driving conversations and initiatives to consider the issues women face in the workplace and is actively working to bring in more diverse leaders.”

      Caroline Stallings, Director of Strategic Communications


      “We are reinventing our solutions, technology and company and powering good through a new generation who want to make our world better—how cool is it to work for a truly progressive and innovative tech company and to help social good organizations drive impact that will change the world? And have fun doing it? The people I get to work with are some of the brightest, passionate and committed folks I’ve ever known. From the highest levels of the company, Blackbaud is committed to a culture of inclusion. The programs we’ve created to recruit, mentor, develop and connect folks are just getting started. And, we regularly review benefits and compensation data to ensure we are consistent and fair.  I also think we’re doing something really special at Blackbaud by nurturing a strong, connected community of women who lift each other up. I’ve never worked with so many women that have such a deep commitment to each other’s success.
      It’s really inspiring and definitely one of the reasons I love working here.”

      Mary Beth Westmoreland, Chief Technology Officer





      Associate-Centered CSR: Teaming Up with the Turning Leaf Project

      Blackbaud believes the world will be a better place when good takes over. You don’t have to look much farther than our 40,000+ customers to know that we live and breathe social good each and every day.  But it doesn’t stop with our customers. We don’t just power the ecosystem of good with our technology, we fully participate in it through our corporate social responsibility (CSR) strategies and programs.

      Each year, Blackbaud’s CSR team works with our in-house design team, Agency 545, to create our “Blackbaud Cares” t-shirts. These t-shirts are worn by our colleagues when they’re volunteering on behalf of the company, volunteering on their own, or just out and about. These shirts embody our value of We Give Back and are very popular with our employees.

      So what makes this year’s shirt different? Our partner on the project.

      The Turning Leaf Project, a nonprofit organization based in Charleston, SC, serves men recently released from prison through its classroom boot camp and screen printing business. The organization works closely with these men to help them complete probation and stay out of prison. Most men, after finishing the boot camp, are placed into temporary employment with one of Turning Leaf’s government work partners. They are eventually hired permanently by these government agencies.

      However, sometimes participants need additional support and training before joining the workforce. These men are hired to work in Turning Leaf Project’s screen printing shop. Men who complete their temporary job in the screen printing shop are then transitioned into employment with the government jobs sites or within the private sector.

      After seeing Turning Leaf Project’s executive director, Amy Barch, present at last year’s Fast Pitch competition hosted by Social Venture Partners (“SVP”) Charleston, our CSR team explored working with Turning Leaf Project on the 2018 annual Blackbaud Cares t-shirts. In early April, Turning Leaf Project began production on the shirts.

      “Our screen printing shop gives a second chance to men returning home from prison. Blackbaud took a big chance allowing us to print such a large order because they understand what we’re doing has a huge impact on our community,” said Barch. “Because of Blackbaud’s order, we’ve been able to run our shop at full capacity and hire three additional men who otherwise would not have employment. We’re finally beginning to cover the shop’s monthly expenses, and that’s largely because of Blackbaud’s order.”

      In the end, sourcing this year’s t-shirts through Turning Leaf Project shows how Blackbaud approaches our CSR initiatives. Evan Bullock, a Charleston-based Blackbaud employee colleague, said: “I had the pleasure of meeting one of the development folks from Turning Leaf Project at a weekly running club I participate in, and when she heard where I work she was so excited to tell me about this and so grateful for the business. I have a family member who benefitted so much from a similar organization in another state, so I love what these folks are doing.”

      One hundred percent of the proceeds from Turning Leaf Project’s screen printing business funds job training. By partnering with Turning Leaf Project, Blackbaud is ethically sourcing these t-shirts and working with an organization that provides opportunities to members of our community.


      “8 to Watch Under 40”

      Laura Beussman, Director of Product Marketing, Fundraising & CRM Solutions, has been named as one of the “8 to Watch Under 40” by her alma mater, the University of Wisconsin School of Business. Published in its Spring 2018 edition of Update Magazine, Laura is featured as one of the business graduates with high-profile careers making an impact in their industries.

      “Getting excited about the work I was doing and energized about the impact it was having helped me grow my career and really drive it forward. I’m passionate about what I’m doing and how it can impact other people.” – Laura Beussman

      Laura Beussman’s passion for the arts world brought her to the Wisconsin School of Business, but it was her dedication to driving change that eventually landed her at Blackbaud as the director of product marketing for fundraising solutions.

      Born and raised in Bryan, Texas, Beussman was in dance at age 4, piano at age 7, and was always singing. Her interest in the arts continued to wield influence well into the start of her career. After completing her undergraduate degree at Texas A&M, Beussman worked in nonprofit arts, primarily in accounting and finance. She soon realized, however, that what she really wanted to do was drive strategy in an organization, and came to Wisconsin to get her MBA in arts administration. Read the full feature article.


      Blackbaud Leaders Named 2018 Forty Under 40 Winners

      Amy Chase, Blackbaud’s vice president of professional services, and Ryan Roberts, Blackbaud’s director of risk management, have been selected as a 2018 Forty Under 40 winner by the Charleston Regional Business Journal, nominated by members of the Charleston community. 2018 marks the 21st anniversary of the Forty Under 40 awards.

      “It is an honor to be nominated by Communities in Schools (CIS),which provides critical programming and support for students in Charleston County Schools to empower them to stay in school, for this award,” said Chase. “I’m grateful for the opportunity to serve on the board of CIS, as well as to be leading a team at Blackbaud that provides services to social good organizations to better their missions.”

      “I’m honored to be recognized for this award and represent Blackbaud and all the great work we do as well,” said Roberts. “The majority of my experience getting involved in the nonprofit community happened because of introductions I made here at Blackbaud and customers I learned about through our volunteer and philanthropy program.  It’s great that Blackbaud encourages employees to get involved with causes that are meaningful to us.”

      A panel of judges determined who among the nominees would be named to the 2018 class of Forty Under 40. This group of 40 individuals were recognized at its Forty Under 40 event last night at Alhambra Hall in Mount Pleasant, S.C.  Since 1998, this elite 40 has been comprised of people under 40 years of age who have excelled in the professional arena and in community involvement. Read more at

      Blackbaud Named to Forbes America’s Best Employers 2018 List

      Blackbaud has been named to the Forbes America’s Best Mid-Size Employers 2018 list for the third year in a row! This year, Blackbaud ranked #97, an impressive jump up from #236 in 2017. Blackbaud was recognized in the IT/Internet software category alongside 34 other comparable leading companies, including TripAdvisor, Indeed, Workday, Twitter, and HomeAdvisor. Blackbaud employees and non-employees (who were asked to name companies they would refer) responded in the survey at a volume that elevated us into the top 20% of midsize companies ranked nationwide.

      Blackbaud is the technology behind transformative outcomes for global good, a thought leader and direct participant in change. With the world’s largest giving trends database, the company donates more research (Blackbaud Institute for Philanthropic Impact™) to power good than any company of its kind. Giving back drives 86% of employees to join; 1/3+ previously worked in the social sector; 25%+ serve on nonprofit boards; and they volunteer 100,000+ hours annually. For more information about a career at Blackbaud, visit


      NEW! Guidebook to Becoming a Lean Organization

      For decades, manufacturing companies have employed lean principles to decrease waste and increase efficiency and quality. Although Toyota is often credited as the birthplace of the lean movement, lean thinking began with the Ford Motor Company during the early days of mass production over one hundred years ago. Fast forward to today, and you’ll find a diverse array of organizations, from manufacturing to governmental agencies to nonprofits, are all implementing lean principles.

      Public and social sector organizations alike are under ever-increasing pressure to do more with limited resources. Today’s tough funding and regulatory environment is driving the need for innovative approaches that can reduce overhead and increase service to our communities and funders. You may be surprised to learn that lean has found a whole new life in governmental entities, nonprofits, and other service enterprises, where it has been successfully implemented for more than a decade.

      Blackbaud’s new Guidebook to Becoming a Lean Organization, you’ll discover how lean thinking can help you reduce waste, improve the efficacy of your program delivery, and empower employees through innovation. You’ll also learn to avoid the top reasons that lean initiatives fail.


      Blackbaud Announces Membership in CECP: The CEO Force for Good

      Blackbaud is pleased to announce it is now a member of CECP, a CEO-led coalition that believes a company’s social strategy — how it engages with key stakeholders including employees, communities, investors and customers —determines company success.

      “As a company on the leading edge of developing innovative solutions for maximum impact in the social good space, Blackbaud is a powerful example of business levering its core strengths to be a ‘Force for Good,’” said Daryl Brewster, CEO, CECP. “CECP is proud to welcome Blackbaud to its coalition of CEOs committed to finding solutions to the world’s most pressing problems.”

      Blackbaud’s core mission is to provide cutting-edge technology that enables social good organizations to have a greater impact and collaborates with leading companies like fellow CECP member Microsoft to accomplish this. In addition to now joining CECP, Blackbaud has demonstrated its commitment to building a better world through the company’s role as a Founding Partner of the #GivingTuesday movement and as a member of organizations such as the Giving Institute and Shared Value Initiative. At the World Economic Forum in 2017, Blackbaud collaborated with the Gates Foundation, Social Progress Imperative and UN Foundation to convene hundreds of leaders to accelerate cross-sector collaboration toward advancing social impact.

      We also deeply believe in giving back through our own corporate social responsibility programs. In 2018, Blackbaud is once again participating in the Fortune/U.S. Department of State Global Women’s Mentoring Partnership, which matches emerging women leaders from all over the world with members of Fortune’s Most Powerful Women Leaders for a four-week-long program. Blackbaud runs a robust employee volunteering program in which 86% of employees worldwide participate – far above the 31% corporate volunteer average. And we give back to our communities through programs such as Camp Blackbaud, which engages underserved youth in STEM education and our Community Matters grant program run by local employee committees, which engages our colleagues in each Blackbaud location to learn about the good work organizations in their communities are doing and teaches them what it means to be grantmakers.

      “It’s incredibly important to me that Blackbaud’s business model includes both developing best-in-class technology solutions and services to advance the social economy and demonstrating its commitment to giving back as a company,” said Mike Gianoni, president & CEO of Blackbaud. “I am honored to join this coalition of fellow CEOs working to create a better world through business, and look forward to taking advantage of the strategic counsel and expertise that CECP can provide to push us even further.”

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